Center Operations Manager - Lake Center
Salary: $84,366.00 - $102,547.00 Annually
Job Type: Full-time, Permanent
Job Number: 2024-MSC-CNTMGT-LAKE
Closing: 11/10/2024 11:59 PM Pacific
Location: Lakeport, CA
Department: Centers
DESCRIPTION
Mendocino-Lake Community College District is currently accepting applications for a full-time Center Operations Manager to work at our Lake Center Campus located in Lakport, CA. This is a full-time Classified Administrator position.
The District serves students throughout Lake and Mendocino Counties and Online. The main campus is located in Ukiah, CA; with centers locations in Lakeport, CA; Willits, CA; Fort Bragg, CA; and online.
Please review our District Mission, Goals, and Values at the following website: Mission, Vision, Values, Goals | Mendocino College
Under general direction of the Dean of the Centers, supervises and coordinates the daily operation of the College Center, including outlying locations assigned to the Center; supervises assigned personnel; acts as primary contact for high schools served by the Center for dual enrollment and other activities; supports faculty, including those assigned to courses at high schools and other off-campus sites.
RECUIRTMENT DATES:
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Position closes: November 10th
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First level interviews for selected candidates are being held on December 17th & 18th
- Second level interviews for selected candidates will be held on December 20th
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Selected candidates name to be presented at the January or February MLCCD Board Meeting
- The anticipated start date for this position is February 1, 2025.
We recommend downloading this job announcement as you prepare your application materials for submission. Incomplete applications will not be forwarded to the screening committee.
APPLICATION PROCEDURE Through this online portal submit the following documents:
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Completed online application
- Resume
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A letter of interest that succinctly addresses how your experience and professional qualifications prepare you for this position
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Copy of Transcripts
- Contact Information for 3 professional references (no letters please)
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Be prepared to answer the following two (2) supplemental questions during the supplemental questions of the application:
- In your opinion, what are the most critical challenges facing higher education institutions today, particularly those serving rural or remote communities? How would you address these challenges in your role as Lake Center Operations Manager?
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Mendocino College values continuous improvement. In a previous role that you may have held, describe how you fostered a culture of innovation and growth within a team or department to develop successful initiatives or projects. Describe the key steps you took to plan, implement, and evaluate the initiative's impacts
Mendocino College welcomes applications from all qualified candidates who demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of our community college students.
SALARY AND BENEFITS
The salary range (10) is $84,366 - $102,547 annually. There are five annual step movements; initial placement will be at step 1, unless approved by the Superintendent/President.
Please see the current salary schedule here: MLCCD - Salary Schedule
Benefits: With no
monthly premium contribution from the employee, we offer a comprehensive benefits package that includes family medical, dental, vision, EAP benefits and employee life insurance. Additional voluntary life insurance is available for employee purchase. Benefits are effective the first of the month following hire date.
Holidays and Paid Time Off: The successful candidate will earn twenty one (21) days of vacation and twelve (12) days of sick leave per year. Vacation leave increases with the length of service. There are twenty (20) paid holidays annually.
Retirement: This position is eligible for CalPERS Retirement.
REPRESENTATIVE DUTIES
The successful candidate will support institutional processes, staff, and faculty with completion of the following duties:
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Recommend and assist in the implementation of center specific goals and objectives.
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Evaluate center operations and activities; recommend improvements and modifications; prepare various reports on operations and activities, including program review; recommend improvements in workflow, procedures, and the use of center facilities, equipment, and other resources.
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Supervise, plan, prioritize, and evaluate the work of center staff including Classified Staff, hourly temporary staff, student workers, volunteers, and others; including compiling employment paperwork and forwarding to Human Resources.
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Orients new faculty/staff to facility and services.
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Coordinate work flow and activities among departments or offices; schedule coverage of activities; oversee center activities to assure proper service levels.
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Coordinates and performs a variety of administrative details related to the operation of various programs and services including outlying locations assigned to the Center, facilities, scheduling of classes, registration, assessment, tutoring, advertising, budgeting, special needs of students, etc.
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Responds to emergency maintenance, facility, security, and grounds calls or contacts staff members to respond. Response to these situations may occur during non-business hours including weekend or evening hours.
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Maintains positive relations and consistent communication with District Offices, such as Admissions & Records, Student Services, Financial Aid, Human Resources, Fiscal Services, the Learning Center, and Facilities.
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Coordinates a variety of activities with students, local school districts, and communities served; establishes and maintains positive staff and public relations.
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Coordinates dual enrollment program for high schools associated with the center, including scheduling class, supporting faculty, managing enrollment process, and ensuring that college process and protocols are followed.
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Partners with Dean of Centers to build positive community relations, including promoting college offerings, attending community meetings, and gathering information about community needs and opportunities.
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Supports faculty at the Center with facilities and technology needs; provides all Center faculty (including dual enrollment) with deadline reminders and other support to ensure their compliance with district processes and protocols
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In the absence of the Dean of the Centers, is the first point of contact for faculty, students, and the public who have concerns, complaints, or questions about Mendocino College policies & procedures.
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Coordinates day-to-day, on-site student services from the main campus including counseling, tutoring, financial aid, library, learning center, computer lab, and others.
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Assists in the development and maintenance of the Center budget; assigns budget codes, determines and monitors account balances and prepares summary reports as necessary; supervises the reconciling and depositing of cash receipts; attends meetings and coordinates with Fiscal Services.
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Assists students in interpreting College catalog including program and degree information.
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Works with Dean of Centers and Counseling to develop Center counseling schedule.
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Assembles, compiles, prepares, and tabulates data and information for a variety of reports and other purposes; prepares correspondence and reports.
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Monitors class enrollments and instructor attendance. Assists in the development of Center policies and procedures and provides for their interpretation and communication to others.
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Travels occasionally to locations administered by the Center.
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Attends meetings, workshops, and job-related training as directed.
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As needed, works registration counter; collects and verifies completion of admissions applications; verifies and processes fee waivers; registers students; collects fees; makes counseling appointments; etc.
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Attends to ongoing facilities oversight; collaborates with Facilities Director to problem solve and coordinate activities related to the Center facility; monitors janitorial services.
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Performs related duties as assigned.
ENVIRONMENTAL CONDITIONS:
Customer service environment; subject to interruptions and distractions.
PHYSICAL AND MENTAL STANDARDS:
The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
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Mobility: frequent sitting for long periods; frequent walking and standing; occasional reaching above and below desk level; frequent balancing on varied surfaces.
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Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write/take notes and feel individual objects.
- Lifting: frequent lifting of papers, files, equipment and material weighing up to 15 pounds; may lift up to 50 pounds occasionally.
- Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens and do close-up work.
- Hearing/Talking: frequent hearing and speaking in person and on the telephone.
- Emotional/Psychological Factors: frequent need to make decisions and concentrate; frequent contact with others; frequent deadlines and time-limited assignments.
QUALIFICATIONS
MINIMUM QUALIFICATIONS:
Must meet Human Resources guidelines for qualified hiring; including but not limited to a Live Scan background check and completion of TB Test.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic and ethnic backgrounds of students, staff, and faculty.
EDUCATION QUALIFCATIONS:
Associates Degree & progressively responsible experiences in an office environment
PREFERRED QUALIFCATIONS:
Bachelors Degree
Bilingual in Spanish
KNOWLEDGE OF:
A wide variety of main campus departments and services, including procedures and paperwork to serve students;
Current office practices, procedures, and equipment, including Microsoft Office;
Word processing, spreadsheet, and database software;
Recordkeeping techniques;
Computer applications and data entry techniques;
Correct English usage, grammar, spelling, punctuation, vocabulary, and basic arithmetic;
Basic research methods;
Interpersonal skills using tact, patience, and courtesy;
Principles and practices of supervision and training;
Budget preparation and control;
Verbal and written communication skills.
ABILITY TO:
Coordinate a variety of Center operations performing administrative detail related to the operation of various programs and services;
Maintain a wide variety of complex and computerized files, records, and logs including financial and statistical data;
Compile and verify data;
Compose correspondence, prepare narrative, financial and statistical reports, and related materials;
Communicate effectively both verbally and in writing to a diverse population, including English language learners;
Establish and maintain cooperative and effective working relationships with others;
Plan, organize, prioritize, and schedule work;
Train, supervise, and evaluate personnel;
Read, interpret, apply and explain rules, regulations, policies, and procedures related to the operation of the Center;
Analyze situations accurately and adopt an effective course of action;
Meet schedules and timelines;
Work independently with little direction;
Work variable hours including evenings and weekends;
ADDITIONAL INFORMATION
IMPORTANT NOTES REGARDING APPLICATION PROCEDURE
All application materials must be received by 11:59 pm on the closing date indicated above
Only completed applications with the above required documents will be reviewed by the committee
Application materials not required (including reference letters) for this position will not be reviewed
Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials.
Expenses related to the recruitment process are the responsibility of the applicant
Incomplete application packets will not be accepted
Interviews are by invitation only
The college does not reimburse applicants for related travel expenses
SELECTION PROCEDURE
A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and by accessing your application profile.
CONDITIONS OF EMPLOYMENT(Prior to beginning employment)
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In accordance with Federal Law all employees must provide proof of eligibility to work in the United States;
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Must be fingerprinted through DOJ and FBI and have background clearance; and Must take a TB test (once hired and every four years thereafter).
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Within 6 months of employment, must complete required District trainings such as Sexual Harassment Prevention.
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Mendocino-Lake Community College District is not authorized to sponsor employment visas and be the employer of record for F-1 Visa - OPT extension
COMMITMENT TO DIVERSITY
The Mendocino-Lake Community College District is committed to employing qualified administrators, faculty, and staff members who are dedicated to student success and to recruiting and hiring persons from diverse backgrounds. Diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students including first generation students, underrepresented students, and students of color. The District strives to employ and retain faculty, staff and administrative personnel who promote a positive learning environment and are well prepared to serve our increasingly diverse student population.
Mendocino College takes active steps to ensure equal employment opportunity and to create a diverse work and academic environment that is welcoming and inclusive for all.
Mendocino-Lake Community College District is an Equal Opportunity Employer
EEO STATEMENT
Mendocino College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. Mendocino College does not discriminate on the basis of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, genetic conditions
, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), military or veteran status
. Mendocino College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
ACCOMMODATIONS
Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources no later than 72 hours prior to the closing date. Human Resources can be contacted at (707) 468-3024 or via email at
[email protected].
ABOUT OUR COLLEGE
Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two- year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small-campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success.
The beautifully landscaped main campus is located in Ukiah, California. With views of oak- covered hills, sprawling vineyards, and distant mountains, the 127-acre campus is equipped with a state-of-the-art Library/Learning Center, high-tech Nursing Facility, and Student Center. The college operates three fully equipped centers in Fort Bragg, Lakeport, and Willits, conveniently providing our valued students with quality instruction, academic support and administrative services in neighboring communities.
With a comprehensive curriculum and engaging instruction, Mendocino College provides a wide variety of degree, certificate, transfer, occupational, and basic skills programs. Mendocino College students learn in a nurturing and supportive environment enhanced by small-sized classes, personalized academic advising, and several hundred dedicated faculty and staff.
ABOUT OUR COMMUNITIES
Mendocino and Lake Counties include some of California's most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape-growing region within the state's famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis, and golf.
Check out the local visitor guides to find out more: https://apptrkr.com/get_redirect.php?id=5705638&targetURL=.
ABOUT OUR COLLEGE
Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two- year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small-campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success.
The beautifully landscaped main campus is located in Ukiah, California. With views of oak- covered hills, sprawling vineyards, and distant mountains, the 127-acre campus is equipped with a state-of-the-art Library/Learning Center, high-tech Nursing Facility, and Student Center. The college operates three fully equipped centers in Fort Bragg, Lakeport, and Willits, conveniently providing our valued students with quality instruction, academic support and administrative services in neighboring communities.
With a comprehensive curriculum and engaging instruction, Mendocino College provides a wide variety of degree, certificate, transfer, occupational, and basic skills programs. Mendocino College students learn in a nurturing and supportive environment enhanced by small-sized classes, personalized academic advising, and several hundred dedicated faculty and staff.
ABOUT OUR COMMUNITIES
Mendocino and Lake Counties include some of California's most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape-growing region within the state's famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis, and golf.
Check out the local visitor guides to find out more: https://www.visitmendocino.com/ & https://www.lakecounty.com/
To apply, visit https://www.schooljobs.com/careers/mendocinoedu/jobs/4652927/center-operations-manager-lake-center
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