Rate Administrator

Delaware North - Amherst, NY3.8

Full-timeEstimated: $44,000 - $59,000 a year
The Opportunity
Build and maintain room allocations, rates, yields and oversells in all DN Distribution Channels, including but not limited to PMS, CRS, GDS, CMS, Booking Engine and 3rd Party sites.

Load all room rates, packages, promotional rates, Group and FIT rates in all property management, central reservation systems, channel management systems and web-site booking engine.
Maintain room allocations, yields and oversells in the Property Management Systems, Central Reservation System, Channel Management System and Web-site Booking Engine.
Adjust tier and rate changes as need by the property in the Property Management Systems, Central Reservation System, Channel Management System and Web-site Booking Engine
Insures Web booking engine is updated, rates are organized based on Revenue Managements request and current.
Monitors rate and package information from development to implementation, including sales information distribution to Reservations staff as well as website accuracy.
Quality Assurance testing for promotions (Test all links, rates, phone numbers, proof marketing text, disclaimers, make sure correct pixel code is on the URL and validate rates and black-out dates)
Update the Central Reservations knowledge base intranet with all upcoming marketing offers.
Perform self audits on all Rates, Promotions, Allocations and Yields to ensure accuracy.

Minimum of two (2) years experience in hospitality industry.

Minimum of 2 years working with Springer Miller System

Previous experience in rate management preferred.

Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.

Skills, Knowledge & Abilities

Must have mathematical and analytical skills.
Ability to multi-task in an efficient, thorough, and prioritized manner
Ability to anticipate needs and solve problems
Must have the ability to communicate effectively, both orally and in written form, with a variety of levels of management and hourly staff.
Must have advanced computer skills in a Windows environment, including knowledge of Microsoft Office, Excel, Internet and Springer Miller Systems.
Must have the ability to work accurately and independently without direct supervision
Must have strong attention to detail abilities.