IT Service Desk Analyst I - Consulate Health Care - Atlanta

Consulate Health Care - Atlanta, GA2.7

Full-timeEstimated: $32,000 - $44,000 a year
Job ID 51052

Position Location US-GA-Atlanta

Facility Name Consulate Health Care - Atlanta

Job Category Information Technology

Position Status FT (Full Time)

Job Overview

Fantastic opportunity to join one of the nations’ top health care providers in our cutting edge IT department! We are offering a dynamic IT Services Desk Analyst I opportunity.

As one of America’s top leading providers of medical services and rehabilitation for elderly patients in communities across the nation, Consulate Health Care provides the highest standard of services for short-term and long-term care needs. Our professionals impact our organization, our clients, and their families in a variety of constructive ways, every day. Even as we’ve grown to become the sixth-largest provider in the nation and the largest in the Sunshine State, it’s the little things we do while fulfilling our mission statement of “Providing Service with Our Hearts and Hands” that really make the difference.

A position with Consulate Health Care means more than just a paycheck. We believe in creating a positive environment that reinforces your efforts to succeed and supports your long-term career development. We offer the opportunity to work with large corporation, but with the benefit of a small company feel!

As IT Service Desk Analyst I, you are responsible for ensuring consistent hands-on and remote support of user support issues in all company locations. Responsible for serving as initial point of contact for all IT issues from all end users and customers of IT.

Requirements for this dynamic opportunity include a minimum of 1 year technical support experience or equivalent internship experience, high school graduate or equivalent with 1 industry-recognized IT certification or 2 year Associate’s degree. As well as, practical experience with current Service Desk tools and ticketing / issue tracking systems, functional experience with current MS Office applications, (e.g. Word, Excel, Outlook, etc) and practical experience with remote connection and support tools, (e.g. GoToAssist, SCCM, DameWare, RDC, etc).

Benefits Information:
Consulate Health Care rewards its professionals for their hard work and dedication to company success with a comprehensive benefit and incentives program including enhanced generous paid time off, medical, dental, vision, short term and long term disability and much more. We provide competitive pay, and a multitude of opportunities for career advancement, and personal growth. As aConsulate employee, you will provide service to our caregivers who fulfill our mission of “ Providing service with our Hearts and Hands ”.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.


Company Overview

Where Will Compassion Take You?

At Consulate Health Care, we're looking for talented, compassionate and hard-working individuals who are eager to serve others. Our team members go above and beyond to give our residents and patients the care they deserve — so you'll find that every day with Consulate Health Care offers new and exciting opportunities to learn and grow.

Compassionate hearts and passionate dedication – these two qualities shine in our team members and provide the foundation for our mission of “Providing Service With Our Hearts and Hands” . The compassion you'll show to residents, patients and their families is the lifeline of our business, while relationships with your peers and coworkers will strengthen our vibrant, diverse community.

Consulate Health Care is one of the nation's leading providers of Senior healthcare services, specializing in post-acute care. Operating in 21 states, we offer services ranging from short-term transitional care to Alzheimer’s and dementia care.

24-hour skilled nursing care
Comprehensive post-acute care
Physical, Occupational and Speech therapies
"Your Journey Home" short-term rehab program
Alzheimer's and dementia care
Care for medically-complex patients