Retail Assistant Store Manager

Tire Warehouse - Framingham, MA (30+ days ago)3.1


Job Description

Able to perform all functions & duties of a Tire Warehouse service center. This position reports to the store manager, and will assist the store manager when needed. Essential functions include but are not limited to:

Technician:
Complete all phases of tire servicing per technician training guide and hands on training
Assist with warehousing requirements
Assist in loading and unloading of tire deliveries
Must wear company uniform
Willing to learn and perform vehicle wheel alignments
Sales: (retail,wholesale, fleet, government, national account and group memberships)

StaStStay abreast of company goals at all times through constant communication with store manager
Master of functionality of point of sales system (VAST()
Assist in reaching set company sales, gross profit and payroll goals
Review weekly and monthly reports with store manager to stay abreast of company goals

Customer Service (Internal/External):
Demonstrate confidence and professional demeanor in all situations (with customer and employees)
While participating in customer service functions, must portray a neat professional image
Deal effectively and efficiently with customer relations with positive conflict resolution strategies

Human Resource Based:
Team Building
Hiring & Termination consultation with store management
Assist with the interview process
Observation and reporting any criminal activity or security concerns that may occur at the store
Interest in further management training opportunities

Policies & Procedures:
Assures employee compliance with all company policies & procedure updates (e.g. Employee Handbook etc.)
Keeps team members up to date with any policy & procedure updates
Assisting in the on-going training for sales and technical personnel
Assist with payroll management
May be asked to assist with performance reviews
Assure accurate and timely reports are completed for any work related accidents or injuries
Assist in assuring time cards are reviewed, signed and filed per policy & procedure
Other duties deemed necessary by store manager

Facility Maintenance:
Assure overall facility maintenance is always up to date for safety and professional appearance
Assure daily facility maintenance functions are completed
Report any necessary maintenance issues to the store manager
Accomplish daily assignment to maintain a clean, safe and attractive appearance of store

Inventory:
Protect Company Assets
Assisting in shipping and receiving of anything coming and gong from the store, including daily purchase order updates and special orders/returns
Assist in assuring First In First Out (FIFO) is on-going and consistent
Assist in assuring weekly tire counts are completed per policy & procedure Qualifications

High school diploma or equivalent
Demonstrated math, reading & writing skills
One year experience in management role (preferred)
Experience in sales or sales management (preferred)
Valid Driver’s License
Successfully completed background and Hire Select Test

Physical Requirements:
Standing for long periods of time.
Bending, stretching & pulling.
Ability to lift 80 lbs without difficulty or pain.
Vision must be sufficient to reconcile sales reports, carry out vehicle pre-inspection (walk around).
Must be able to work weekends and holidays
Must be able to work in all environmental conditions: Outdoor weather conditions, Heat & cold, Loud Noise

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer