Uses skills as a seasoned and experienced administrative operations professional to manage, plan and administer the operations of a small to mid-sized academic or non-academic department or organizational unit with limited scope. May report to a chair, director, or a higher level administrative operations professional or manager. Perform short- and long-term planning for the organization. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
The FHC Program Analyst provides high level administrative and analytic support critical to the delivery of care benefitting the patients of the Family Health Center (FHC), their families, and support networks. Located at the Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), FHC provides full scope of primary care services for children, adolescents, adults, elderly, and homebound patients, with special clinic sessions dedicated to women and infants care, minor procedures, substance use disorder treatment, teen and young adult care, family-based HIV care, and comprehensive diabetes and hypertension care. FHC is largest primary care clinic of the San Francisco Health Network and the primary clinical site of the UCSF Department of Family & Community Medicine (FCM) Residency Program.
The FHC Program Analyst leads, supports, coordinates, and monitors FHC operational and administrative program level activities, projects and on-going operational tasks at ZSFG that fall under the scope of the clinical and teaching missions of the FHC. Representative examples include: FHC Medical Co-Directors’ workflow; quality measure tracking; implementation of quality improvement programs; clinical, teaching service; timely and prudent stewardship of fiscal and other resources; dissemination of critical, time-sensitive communications; and report generation; update environment of care hospital-based surveys and reports; programmatic operations, administrative support; hospital and clinic regulatory compliance activities.
The incumbent regularly represents and advocates on behalf of the Family Health Center and is the primary administrative contact person for the FHC Medical Co-Directors. The incumbent is responsible for serving as a liaison to medical care providers as well as the SFDPH FHC staff and external partners and adept at navigating resource limited and budgetarily constrained environments like the FHC. The incumbent leads special projects as assigned by the FHC Medical Co-Directors and FCM-ZSFG Operations and Finance Director that support the operational, clinical, and teaching activities directly impacting the delivery of care to patients of the Family Health Center as a whole. This position serves as an analytical resource for the FHC Medical Co-Directors and by extension to more than 27 core ZSFG-based faculty and 18 affiliated and part-time faculty in the FHC.
The FHC Medical Co-Directors and their designees in leadership provide specific direction to the FHC Program Analyst, and the FCM-ZSFG Operations and Finance Director provides general direction. The position requires the ability to prioritize work accurately and independently and to function effectively under the stress of competing priorities. Assignments are often given on a project basis and the individual is expected to manage the entire problem-solving process; lead multi-disciplinary teams as a project manager or in a supporting role; gather and sort information, identify possible solutions, and present the finished product in the form of a written recommendation or completed project. The incumbent regularly applies knowledge of University and Department of Family & Community Medicine (DFCM) administrative infrastructure, policies and procedures and knowledge of public health to complete a project or process. The incumbent applies such knowledge and/or training to identify issues and solve problems. The position requires high levels of diplomacy and professionalism.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $75,700 - $123,100 (Annual Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
