Medical Office Assistant PRN (Senior Healthcare Center-Crown Pointe)(Job Number: 00039-13725)
United States-Florida-Gainesville-North Florida Regional Medical Center
Admitting Registration Clerical & Scheduling
Senior Healthcare Centers are outpatient departments of North Florida Regional Medical Center. Our mission is to provide exceptional primary care to seniors. Through our dynamic interdisciplinary team of physicians, nurses, case manager, pharmacist, and support staff Senior Healthcare Centers address the wide range of medical and psychosocial issues affecting the aging population.
Our Medical Office Assistant responsibilities include:
- Excellent In-person and telephone customer service
- Appropriately directing patient inquires
- Accurately schedule patient appointments
- Obtain demographic and insurance information
- Enter charges
- Process referrals
- Manage patient portal registrations and web inquires
- Maintain tasks within electronic health record system
- Manage multiple priorities
- Collaboration with other Senior Healthcare Centers and hospital department team members
Clinic Hours are Monday through Friday 8am-5pm with some working availability requirements for prior to opening and after close. Opportunities to provide coverage in all of our Senior Healthcare Centers also an option.
EDUCATION REQUIRED AND/OR PREFERRED:
Ability to read, write and understand written and oral instructions.
EXPERIENCE REQUIRED OR PREFERRED:
1-2 years related experience required. Experience with geriatric healthcare preferred.
SKILLS, KNOWLEDGE, AND ABILITIES:
Demonstrated skills in organization, verbal and written communications, customer service, math, analysis, reading, following instruction and competent computer experience. Proficient in use of computer software applications.
(list required and preferred separately)
The competencies identified for this position are summarized and reviewed periodically throughout employment. The required behaviors and measurement associated with core, job specific, age specific, and management (if applicable) competencies are maintained in the department education file.