Procurement Operations Lead

Facebook - Menlo Park, CA (30+ days ago)4.2


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
The ideal candidate will support the continued development of our procurement operational capabilities within the Americas while developing strong relationships and partnership with the business to understand key business strategies and long-range plans. This role will serve as the key contact for Americas Procurement operations to the business to manage key business metrics and drive process improvements and support the implementation of Procurement tools and services. A deep understanding of Source-to-Pay operational processes, technologies, common business challenges, and the ability to translate them into solutions is critical. This role will work closely across Sourcing and Ops Engineering (SOE), as well as a wide variety of infrastructure stakeholders to establish priorities, acceptable timelines, and performance metrics. Primary interfaces will be the Facebook infrastructure teams, including Data Center, Network Engineering, Server Compute/Storage, Connectivity Labs, Project Management, Finance and Accounts Payable. This hands-on role offers ample learning and growth opportunities in a transformative, exciting, high-energy and solution-focused team. If you like fast-paced, complex and ambiguous environments, owning your future, building critical solutions, and making a real difference to the business, then this role is for you! This team reports to the Manager of Procurement Operations and Infrastructure Shared Services and is based at our headquarters in Menlo Park, CA.
RESPONSIBILITIES
Provide procurement process design for the Americas
Develop S2P process and documentation
Develop regional and country specific procurement operations playbooks
Partnering with and building relationships in region with SOE, Infra, and other organizations (Finance Operations, IT) to drive scalability and process efficiency in Procurement Operations
S2PO training and training material development
Proactively manage relationships and expectations relative to Proc Ops and drive improvements through the use of key metrics important to the business
Facilitate problem resolution and advocate for business with other organizations within the P2P lifecycle (e.g., Finance, Pro Unlimited)
Identify opportunities for improvement and participate in broader initiatives related to P2P in order to meet/exceed performance metrics
Provide thought leadership and perspective on P2P relative to region and industry best practices
Communicate and influence at various levels of the organization
Ability to travel as required
MINIMUM QUALIFICATIONS
BA/BS in technical or business-related field
5+ years experience in Strategic Sourcing and Procure-to-Pay
5+ years experience managing stakeholder relationships and driving process improvement
Knowledge of the Americas S2P regulatory requirements and controls
Proven experience in taking ownership and driving performance against KPI targets
Proven experience improving and managing performance in operational environments
Interpersonal and communication experience
Analytical and problem-solving experience
Experience executing on multiple tasks simultaneously
Organizational and time management experience
PREFERRED QUALIFICATIONS
Prior experience working in a shared service, BPO or equivalent environment
Initiative and ability to operate independently
Ability to focus under pressure
Resourceful, action-oriented with the ability to get things done and overcome obstacles
Self-driven, assertive, able to influence and build consensus, analytical, adaptive and operationally proficient