The Finance Support team maintains financial systems, supports users of those systems, and assists in financial system initiatives. In addition, it is also responsible for assessing and delivering automation to existing processes using the Robotic Process Automation tools.
The candidate will primarily be responsible for working with the process owners and process subject matter experts to identify areas, which can be automated using Robotic Process Automation tools. The candidate will also work on documenting the process as well as developing actual automations using the Robotic Process Automation tools.
Oracle EBS Related Responsibilities
Provides first line support to users of financial systems including:
Responding to helpdesk queries
Providing one-on-one support, explanations, and guidance to users regarding finance operations
Triaging data issues, process issues, and user errors prior to escalating to IT
Performs financial systems maintenance (e.g. Chart of Accounts, Revaluation rules, open/close periods, alternate reporting hierarchies, etc.)
Monitor inbound/outbound interfaces for data issues, ensuring system synchronization (including some SOX control ownership
Maintain and set-up globally consistent standard reports, and provide ad-hoc reporting guidance
Partner with other system owners to ensure data quality, timing, and financial reporting impacts are fully understood
Digital Workforce Process Related Responsibilities
Helps identify, evaluate, prioritize processes for automation
Optimizes processes with SME
Works with SME to map processes
Digital Workforce Technical Responsibilities
Configures and tests deployment of bots, consults with SME as- needed.
Interfaces with IT on credential management, system architecture
Provides troubleshooting to SMEs
Bachelor’s Degree in Accounting, Finance, IT or related field.
0+ years experience preferred
Ability to understand and assimilate new ideas and manage change
Strong written and oral communication skills
Excellent analytical, problem solving, and troubleshooting skills
Team player, flexible, and ability to resolve conflicts
Knowledge of .Net Programming is a plus
Applicant must work effectively in a fast paced team environment with constant interruptions. Some irregular hours required.