Chief of Staff to the Deputy Chief Academic Officer, DSISS

New York City Department of Education . - New York, NY4.0

This title is in a Civil Service competitive class that is subject to examination. Position is only open to applicants who are permanent as Administrative Education Analyst, or permanent in an equivalent title that is eligible for 6.1.9 to Administrative Education Analyst, or candidates who took the most recent Administrative Education Analyst Civil Service Examination.

Position Summary: Under the direction of the Deputy Chief Academic Officer (CAO), Specialized Instruction and Student Support (DSISS), with wide latitude for the exercise of independent judgment and initiative, the Chief of Staff (COS) will oversee day-to-day activities both for the Deputy Chief Academic Officer and within the Division, work in varying degrees of autonomy and collaboration on special projects, and prepare the Deputy Chief Academic Officer for external matters and decision-making processes, including written communications, public inquiries, internal and external talking points, and press statements. The Chief of Staff will work closely with all levels of DSISS staff in supporting short- and long-term projects, interdivisional alignment and coordination, management of divisional priorities, internal and external communications, public appearances, and speaking engagements. Performs related work.

Reports to: Deputy Chief Academic Officer, DSISS

Direct Reports: Associate Director of Communications and Public Information

Key Relationships: Provides counsel and assistance to the Deputy Chief Academic Officer; liaises with the Special Education Office’s Chief Executive Director and District 75 Superintendent; serves as a member of the Deputy CAO’s cabinet; and works closely with other divisional Chiefs of Staff, particularly those within the Chief Academic Officer’s portfolio, to ensure collaboration and coordination.


Responsible for the daily operations of the Deputy Chief Academic Officer’s office, including meetings, preparation of materials, and other related administrative matters.
Leads critical strategic initiatives assigned by the Deputy Chief Academic Officer, and manages special functions and activities.
Manages the Associate Director of Communications and Public Information to provide high-level communications and external affairs support, often partnering with the Executive Director of Communications and team in preparing written statements, communications; responds to public inquiries in collaboration with the Press Office team, and develops internal and external speaking points.
Vets all major communications, policies, proposals, and memos for the Deputy Chief Academic Officer.
Develops presentations, talking points, and recommendation memos for the Deputy Chief Academic Officer to present to the Chief Academic Officer and Chancellor.
Works with the Office of the General Counsel to ensure the vetting and approval of external communications on behalf of the Deputy Chief Academic Officer.
Works with the Executive Director of Operations and team to ensure support of prioritized projects and workstreams related to the Deputy Chief Academic Officer’s division, including work pertaining to strategic planning and project management.
Facilitates alignment between District 75 and Special Education, including across functions such as policy, communications, professional learning, program planning, data, and strategy.
Organizes and leads divisional leadership meetings and events.
Represents the Deputy Chief Academic Officer in internal and external relations, including serving as a liaison with high-level officials of government agencies, community organizations, and private foundations; develops presentations for key decision-makers and stakeholders, in collaboration with content-owners across the division.
Manages and coordinates the timely flow of information and communication to key constituencies, cultivating an effective and productive customer-service oriented environment; manages the process for developing implementation and communication plans.
Develops and builds staff capacity to use effective strategies for gathering educators’ feedback on accountability tools and achievement resources.
Develops and implements systems and structures for divisional management, communication, and coordination.
Monitors implementation of high-priority projects on behalf of the Deputy Chief Academic Officer; provides key updates to the Deputy CAO and pushes in with staff as needed.

Qualification Requirements:

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a closely related field, or a Juris Doctor degree from an accredited law school and two years of satisfactory full-time professional experience, for educational program(s) and/or institution(s) in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, 18 months of this experience must have been in an executive, managerial, administrative, consultative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, consultative or supervisory experience described in "1" above; or
Education and/or experience equivalent to “1”, or “2” above. Graduate education in areas other than those mentioned above, may be substituted for the professional experience, but not for the 18 months of managerial experience described in “1” above, at the rate of 15 graduate semester credits from an accredited college or university for 6 months up to a maximum of 1 year of professional experience. However, all candidates must possess a baccalaureate degree from an accredited college and 18 months executive, managerial, administrative, consultative or supervisory experience, as described in “1” above.


Comfortable in both independent and team environments.
Developed public speaking and written communication skills.
Clear communicator who can make presentations to a variety of constituencies internal and external to the DOE.
Excellent interpersonal skills in dealing with education and non-education personnel, internal and external to the DOE.
Ability to think strategically and translate insights into action; project management experience.
Strong critical thinking and strategic planning skills.
Ability to mobilize disparate groups of people toward goals.
Attentive to detail; extremely well organized.
Able to work under pressure and meet frequent and changing deadlines.
Skilled with group problem-solving and working with complex concepts in a dynamic setting.
Ability to organize facts and present information and figures in a clear, concise, and logical manner, both orally and in writing.
Creative problem-solver with the ability to perform independent, thoughtful analysis around important educational issues.
Internal candidates preferred.

Salary: $107,927+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter.

Applicants will be accepted through October 17, 2018 until 3:00 p.m.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 923, Brooklyn, New York 11201, or visit the OEO website at

Required Skills

Required Experience