EMSL Analytical, Inc. is currently seeking a Full Time Laboratory Administrative Assistant for its Phoenix, AZ location.
This is a support position to the entire laboratory, including the office manager, laboratory department managers and analysts. Looking for a detailed oriented individual responsible for data input and client interaction. Good telephone and computer skills. Self motivating and multi-tasking abilities desired.
Responsibilities include but are not limited to:
Receive environmental samples and log-in/data entry Chain of Custody into LIMS system and shipping and handling- will train
Mail reports and invoices and distribute samples to analysts
Review paperwork for all incoming samples to ensure completeness and correctness
Inspect samples to ensure sample integrity is retained and that the packaging is not compromised
Make sure all samples are placed in the proper storage area to await analysis
Generate analytical reports and enter data produced by analysts into the computer system for the production of the final, client ready report
Reports are generated in the priority in which the department managers and/or office manager assigns them
Ensure that the final report is prepared within the required time frames and that the results are reported to the client in a timely manner
Create and file final reports and invoices
Create new job/projects using proprietary database software
Answer high volume phone calls and interface with clients
Assist with customer services client questions via phone and e-mail
Act as a liaison between clients and laboratory staff
Clerical duties such as answering phones, filing, faxing, assisting clients, scanning, mailing, etc. as necessary
HS Degree or equivalent
Excellent Customer Service Skills- Customer Service Experience is a plus
Science Background is desirable ie: science education background or laboratory experience
Must be proficient in MS Office especially EXCEL and typing
Excellent communication skills with the ability to interact professionally with clientele
Excellent computer skills
Excellent customer service skills – customer service experience is a plus
Willing and able to work in a fast-paced environment and multi-task
Must be able to prioritize work assignments
Must be organized and have attention to detail
Must be able to stand and sit for various lengths of time
Monday to Friday 9:30 a.m. to 6:00 p.m. extra hours and/or weekend work may be required to meet business demands.
As the nation's leading environmental testing firm, EMSL's network of nationwide laboratories has been providing quality analytical services since 1981. We offer a wide array of analytical testing services to support environmental investigations focused on asbestos, microbiology, lead paint, environmental chemistry, indoor air quality, industrial hygiene and food testing. Additionally, we also provide materials testing, characterization, and forensic laboratory services for a wide range of commercial, industrial, regulatory, and law enforcement clients.
EMSL Analytical, Inc. is a stable and growing company that offers the opportunity to become a part of a close knit team where you can advance within and develop professionally. EMSL laboratories are throughout the U.S. and international with laboratory locations in Canada.
EMSL Offers full time benefits: medical, dental, 401(k), voluntary benefits, paid time off, holiday pay, flexible spending account.
To find out more about EMSL Analytical, Inc. please visit our website at: www.emsl.com
EOE including Veterans and Disabled