Program Manager of Camp Experiences

North Carolina Museum of Life and Science - Durham, NC

Full-time
The Program Manager of Camp Experiences Program supports the Museum’s mission by: developing the vision, strategy, and roadmap for camp programs; overseeing camp program execution; and supporting the strategic objectives of the Innovation and Learning Experiences (ILE) team.

Responsibilities:
Program Manager

Lead development of strategy for continuous delivery and growth of our summer camp program, track out program, day camp, and other camp-like programs. Responsibilities include:
Research other institutions and other competitive programs, audiences and their needs
Lead continuous design and “reimagination” of our overall camp program of work, including the orchestrated delivery of a portfolio of experiments and sub-projects to multiple audiences, deadlines, and objectives
Grow the overall camp portfolio in terms of volume of participants, diversity of models / offerings, and revenue
Create short and long-term goals for the programs, and a framework for program development and evaluation
Develop and manage short- and long-term project timelines and budgets
Research new software for managing camper data and parent communication
Coordinate curriculum development for camp programs, including selecting camp topics and themes, managing camp writers' progress, overseeing materials acquisition
Manage the logistics of camp execution, including in-person and online parent communication, creating weekly camp rosters and nametags, creating program schedules, overseeing camper check in and check out, supporting camp staff as needed throughout the day
Manage seasonal staff and volunteers for summer camp programs, including recruiting, hiring, scheduling and training
Serve as the Museum's representative for camp programs by leading current and prospective community partnerships related to camp programs, including our offsite camp location
Develop and support camp registration and sales in conjunction with the Reservations and Marketing teams
Lead summer camp scholarship award program
Coordinate with the Museum's Accessibility/Inclusivity Team to promote and implement inclusive practices at camp and around the Museum
Ensure safety and well-being of campers, staff, and volunteers while at the Museum
Design and implement logistical and educational strategies to ensure smooth execution of all camp and camp-related programs
General Innovation and Learning

Conception, development, prototyping, and delivery of experiences and programs for visitors, including:
Paid programs for children, families, adults and groups (summer camps, school programs, family events, scout programs, etc.)
Informal, on-the-floor programs for visitors
Special programs as they arise
Management of space for delivery (e.g. classroom), storage areas, and materials
Work within a budget for specific programs
Work with the ILE team to develop short and long-term goals for the department
Work on cross-departmental teams as needed
Support general Museum activities
Some evening and weekend work required
Other duties as needed

Requirments:
Passion for informal education, particularly related to science, technology, engineering, and math (STEM), computational thinking, and/or design thinking
Experience developing and implementing inquiry-based, materials-rich curriculum to children, families and/or adults
Ability to engage with children and adults in a friendly, outgoing, and professional manner
Ability to manage a large, complex program and multi-tiered team
Ability to make decisions and delegate responsibilities in a fast-paced environment
Experience with project management, including budgeting, creating, and managing timelines, and supervising staff
Ability to work independently and within a team
Strong organizational skills
Creativity, dependability, flexibility, and enthusiasm
Must be able to travel distances of up to one mile over varying terrains and lift up to 25lbs
Valid driver’s license
College degree in science, education, or a related subject

Desired:
Experience working in a museum or other informal educational setting
Experience working in a camp environment
Fluency in language other than English (with interest in Spanish)
Experience working with children with different abilities
Experience with program evaluation
Experience using technology to augment and enhance curriculum
Experience coordinating events or large-scale programs