Dental Receptionist

Dental Care Alliance - Arlington, VA2.8

Full-time
Overview

Virginia Dental Center for Cosmetic and General Dentistry is looking for a full-time Dental Receptionist to work at our office located in Arlington, Virginia 22201. The hours are Monday - Friday 7:30 am - 5:00 pm.

We are looking for someone who has a minimum of 1- 2 years of experience working in a dental or medical office. Someone who is hardworking, self-motivated, dynamic, innovative and enjoys working with people. Must be comfortable with general computer operations. This is a position in customer service. Candidate should have a clear speaking voice and be an articulate speaker. A successful applicant will be able to answer phones, schedule appointments, greet and introduce patients to the practice, process insurance, manage accounts receivables, etc. This position offers a competitive salary, plus benefits!

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients

Qualifications

1+ years' experience working in a dental or medical office
Knowledge of insurance plans (HMO/PPO)
Experience answering telephone
Customer service experience

Additional benefits for full-time employees:
Medical
Dental services
Life insurance
Vision
Paid time off
6 paid holidays off
401k to name a few

Virginia Dental Center for Cosmetic and General Dentistry is a highly successful affiliated practice of Dental Care Alliance (DCA).

As one of the country’s largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 13 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities.

Established in 1991 by Dr. Steven R. Matzkin, Dental Care Alliance’s success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing.

DCA Mission

We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.

DCA Vision

To be the trusted partner of choice for the industry’s best dental professionals.

DCA Values - USMILE

Unleash Career Potential—of our employees and partners
Service Excellence—to our professionals, patients and families
Meaningful Contribution—all can make a difference
Integrity First—in all we do
Leadership—in our field and we assume accountability
Excellence in Action—we are committed to get the job done

Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.

You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Dental Care Alliance. Stronger Together.