Art Bridges Content Program Manager

Crystal Bridges - Bentonville, AR3.8

Full-timeEstimated: $47,000 - $67,000 a year
Job Location
Crystal Bridges - Bentonville, AR
Position Type
Full Time
Position Summary

Position Overview:
Art Bridges is a new foundation, founded by Alice Walton, whose mission is to focus on sharing outstanding works of American art with those that have limited access to our country’s most meaningful works.

Art Bridges organizes and shares exhibitions of American art for display at public and academic art museums of all sizes. These exhibitions draw from Art Bridges’ growing collection, and the collections of private collectors, foundations, and partner institutions.

The exhibitions supported by Art Bridges will be engaging, content-rich, and include in-depth educational and interpretive materials. They will range from single-object loans to fully developed thematic exhibitions, and include support for programming, community outreach, audience engagement, and meaningful evaluation.

As a growing organization, Art Bridges contracts directly with Crystal Bridges Museum of American Art to provide expertise and services vital to the care of its collection, and launching major initiatives. Presently, Art Bridges has fewer than five (5) staff members, and it is time to expand the team as the program is growing rapidly.

Crystal Bridges seeks to hire a Content Program Manager to focus on the needs of our partners throughout their time of working with Art Bridges. A primary responsibility is facilitating dialogs with applicants to plan compelling, innovative and content rich community programming and interpretive materials related to art object loans and exhibitions. The position is also responsible for coordinating a portfolio of new project applications, from initial inquiry to project completion. This involves maintaining excellent records and communications, working closely with staff and partners in fulfilling project needs, providing advice and counsel, and tracking the work along the way. This position will become an administrative and thought partner to applicants.

The successful candidate will have experience in project management, a clear communication style, administrative skills, and a proven history of proactively balancing multiple tasks. They will also be a strong and empathetic listener and be able to respond to the needs of museum professionals at every level, from small to large institutions. Ideally, they will have experience in museum education and evaluation and a network of programming peers – to serve as a resource for applicants and expand their thinking. It is important to note that this role is expected to engage collaboratively with a range of museums that have varying staffing, capacity, expertise and experience.

In this highly collaborative work environment, the duties of all Art Bridges team members will evolve over time to accommodate a new, growing organization. The duties are complex in nature and require considerable discretion in the handling of confidential information and financial matters.

The Content Program Manager will report to the Art Bridges CEO.

Major Duties and Responsibilities (Essential Functions)

Content Management

The Content Program Manager is responsible for facilitating planning discussions with applicants in order to design thoughtful, imaginative, and innovative exhibitions, programming and evaluation to draw in new audiences in collaboration with the Program Manager.

Work closely with curators, educators and exhibitions managers to connect with potential partners at the appropriate time
Assist in the development of inclusive programming and interpretation within museum spaces and museum communities
Develop expertise in the Art Bridges collection in order to support the creation of presentations and interpretation
Collaborate with applicants, stakeholders, partners, and Crystal Bridges staff to establish frameworks for programs, and applicable research.
Assist in the development of engaging and content-rich, educational and interpretive materials.

Project Management

The Content Program Manager is responsible for successfully managing a portfolio of project partners, from initial interest to application, tracking the project throughout its life, and archiving all documentation of the project once complete.

Work with applicants to develop meaningful, challenging, and innovative project ideas, and – as needed - connect them with experts in the field that can help make their projects great
Coordinate the application process, from solicitation to completed application
Work with a database to enter and track information on every project
Draft summaries/dockets of all applications for board review
Prepare complete packets of materials for external readers
Receive and enter project reports according to established timelines
Work with funding team to insure timely payout of project funds
Summarize final project reports
Oversee use of Art Bridges logo and branding by partners in their portfolio
Responsibly manage budgets and assist partners in doing the same
Manage contact databases, including the lists of potential partners
Schedule, arrange, and coordinate relevant meetings
Develop and maintain professional relationships with staff and partners

Website and Software Management

The Content Program Manager will utilize digital tools and the Art Bridges Website to share the work of the partners they oversee.

Advise on the creation of interactive tools to be integrated into the next version of the website
Identify and work with grant management software, both existing and potentially available for the future
Update the Art Bridges website with relevant information on projects in their portfolio

Application Management

The Content Program Manager is responsible for establishing and maintaining the calendar and process of applying for funding.

Develop and refine overall project funding procedures each year, improving and streamlining the process as the organization grows
Establish, organize, and implement the internal calendar for applications, including deadlines and yearly project goals
Interact with and respond to inquiries from funding recipients throughout the project period
Continuously improve the application process
Prepare and adapt standardized response letters and forms

Promotion Management

The Content Program Manager will share relevant stories about our partners’ work in multiple ways.

Track and prepare relevant data about projects, including qualitative and quantitative information
Create newsletter content about projects and partners
Share our work at conferences (as appropriate)

Minimum Qualifications

Education, Training, Traits:
Bachelor’s degree in education, art history, fine arts, museum studies or studio art required.
Experienced in current practices in the museum education field, with specific strength in informal education, community engagement, exhibition development, programming and interpretation.
Highest ethics as they relate to all aspects of non-profit and museum practices
Ability to understand and maintain the highest levels of confidentiality
Very flexible and a desire to be helpful; occasional evening and weekend hours are required

Work Experience:
Four years of relevant project management experience required; non-profit experience preferred
Four years of relevant experience with exhibitions, museum education, community programming required
Experience in programming and evaluation preferred
Three years of specialized training in office procedures or related field preferred

Licenses and Certifications:
Valid Arkansas driver’s license required. Willing and able to travel regionally.

Skills and Abilities:
Excellent project management experience, including creating new systems from scratch
Excellent oral and written communications skills including business letter writing and clear, concise reports
Demonstrated English skills in accuracy, proofreading, grammar, spelling, and attention to detail
Working knowledge of arts administration practices
Proficiency in the use of Microsoft Office
Willingness and ability to learn specialized software as required
Proficiency with office technology, including standard office equipment (telephone, fax, copier, computers, projectors) and web-based solutions (conference calls, video conferences, etc.)
Strong organizational skills
Excellent people skills that are based on courtesy and respect
Strong mathematical, quantitative, and analytical skills
Ability to both work independently and be a team player
Ability to multi-task and think critically in a busy work environment
Able to creatively and effectively problem solve
Enthusiasm about joining an organization that’s new, evolving, and poised to have major impact on the art museum field
A great sense of humor, and a passion for the power of the arts

Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

Physical demands: Occasionally, while performing the duties of this job, the employee is required to travel independently regionally and in communities served. In the work environment described below, position requires working at a desk and utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching for filing, and physical stamina to lift a minimum of 25 pounds to a height of at least three feet for art materials storage and preparation and as appropriate for the demands of the division office. Visual acuity to review written materials is required for this job.

Work environment: Work will be performed in an office environment, museum spaces, and in communities served. Occasional evening and weekend hours may be required. The noise level in the Museum work environment is usually low to moderate.
Application and Additional Information

To be considered for this position, please apply through this posting. Applications must be complete and include a resume and cover letter.

No phone calls please.

The successful candidate will be required to pass a routine background and consumer credit check and drug screen.


Crystal Bridges/ The Momentary is committed to creating an institution that reflects the diversity of our region and nation. We are especially mindful of those in our community impacted by inequity due to ability, language, class, age, gender, religion, sexuality, race and ethnicity, and are working diligently to address perceived and real barriers that keep anyone from fully experiencing the museum as a guest, volunteer, or employee. To achieve true reform, we must have a diverse, highly qualified team. Crystal Bridges / The Momentary is proud to be an equal opportunity employer, and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We actively encourage minority candidates to apply for this position.

Museum Overview:
Crystal Bridges is a museum of American Art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting and preserving outstanding works that illuminate the American heritage and artistic possibilities.

We are passionate about transforming lives through experiences that encourage the discovery of new ideas, expanded dreams and inspired actions.

As an employee at Crystal Bridges Museum of American Art, you will be empowered to think creatively, ask questions, and make suggestions to help move the institution forward.