What you’ll be doing...
We are looking to hire a Vendor Relationship Manager to join the IT Managed Services Governance Team. This team manages the overall relationship with a key IT provider. The candidate in this role will be responsible to ensure that Verizon gets the expected business value from this relationship.
Vendor Relationship Management
Manage/govern key components of a large IT outsourcing contract (application development and maintenance)
Develop strong working relationships with key vendor contacts
Manage provider on risks, issues, and action items
Track submission of deliverables and obligations from vendor
Conduct and assist vendor relationship meetings
Support ongoing discussions and negotiations with vendor on behalf of Verizon IT stakeholders
Verizon IT stakeholder Management
Work with internal Verizon IT team to understand their needs as it relates to vendor
Mitigate risks/issues raised by Verizon IT team through effective vendor management
Track key KPIs (delivery, financial, innovation, etc.) of vendor for Verizon IT team and share results
Assist Verizon IT team with ongoing vendor governance activities (e.g. Demand Management, Performance Management, Financial Management, etc.)
Additional Stakeholder Management
Work with Verizon stakeholders (HR, Finance, Sourcing, Security, Legal, etc.) and ensure vendor compliance with their needs
Provide periodic updates to various stakeholders
Provide inputs and thought leadership re: vendor governance program
Identify best practices
Leverage learning across engagement
What we’re looking for...
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Six or more years of relevant work experience.
Experience in managing vendor relationships.
Willingness to travel upto approximately 25% of the time.
Even better if you have:
Knowledge of key contract areas for IT managed services (KPIs, Demand Management, Financial Management, etc.)
Strong relationship management skills with both internal stakeholders and external vendors.
Ability to identify and manage risks and issues.
Knowledge of operational and financial performance measures.
When you join Verizon...
You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.