Dealership Receptionist

Ingram Interactive - Los Angeles, CA

Full-time

Looking for nights and weekend coverage

Required Sat/Sun from 10am-7pm

Weekdays from 4-9pm

> The receptionist/telephone operator greets customers when they come into the dealership’s showroom, answers their questions and directs them to the appropriate staff member. The receptionist also answers all incoming calls, takes messages and transfers callers to the appropriate department.

> As with all positions within dealerships, receptionists/telephone operators are expected to uphold the highest ethical standards.

Job Duties

Job duties for a receptionist include:

  • Greeting the showroom customers and assisting them by providing the information needed or referring them to the correct staff member.
  • Operating the telephone switchboard by answering incoming calls, transferring callers to appropriate personnel, taking messages and using the paging system.
  • Documenting customers who come into the dealership, noting basic demographic information and contact information.
  • Performing general administrative duties, such as taking care of plants and straightening magazines, to maintain the lobby or reception area.

Job Requirements

> The receptionist should be familiar with vehicle models and personnel within the dealership, and be polite and professional in manner.

> Receptionists must be organized to keep track of all incoming calls and visitors and have good communication skills, as they are usually the first person a customer interacts with in a dealership.

Education Requirements

High school diploma or equivalent.

Career Path

> With the proper training and experience, receptionists may move into the sales and lease or general administration departure.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.

SCOPE OF POSITION: This document is intended to set forth the general specifications of this position. Alternate duties may be assigned to the incumbent not specifically mentioned herein.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. . Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.

Job Type: Full-time

Salary: $12.00 to $13.00 /hour

Experience:

  • Customer Service: 1 year (Preferred)
  • receptionist: 1 year (Required)

Language:

  • english (Required)
  • Spanish (Preferred)

Work authorization:

  • United States (Required)

Shifts:

  • Evening (Required)

This job will require you to pass a background check:

  • Yes