Apply Here: https://forms.tbh.us/on-demand-coach-apply
About TBH:
At tbh, we’re redesigning mental healthcare for students from the ground up. Unlike traditional teletherapy solutions that focus on solving problems at the “point of injury,” we’re building a preventative, community-focused digital solution that helps any student incorporate mental wellness into their everyday lives—in an intuitive, affordable, and destigmatized manner. You see, we believe that whether or not you are going through something, building up a mental fitness routine is something every student should do. No more long wait times, fluorescent-lit wait rooms, or complicated insurance bills. When you join TBH you’ll be joining an exciting early-stage startup with the ability to build innovative mental health care for the next generation. We make mental wellness accessible to all students, at all times.
About the job:
We are currently seeking an on-demand coach who will work as part of our team, helping to support students with their mental health needs around the clock. This role is part of our on-demand coaching team of providers who work together to ensure 24/7 coverage and support all students with various needs. Our innovative model of care enables us to reach more students where they are at and when they are ready to talk.
What You’ll Do:
In this role, you’ll be an on-demand coach for TBH. This means you’ll be staffing our 24/7 support line for students. Students come into TBH's on-demand line for various reasons, from anxiety to a recent breakup to suicidal ideation; your job is to support them through their range of emotions. You’ll be able to work directly with students through many modalities of care on a day-to-day basis. There also may be some slower times when you can do extra training from TBH or work on developing new content. The opportunities are limitless. You’ll be overseen by a licensed therapist who will be there to support you in your coaching sessions with students and guide you.
Basic Qualifications
- Strong organization skills and impeccable attention to detail — a must!
- Bachelor's degree in Psychology, Social Work, Human Services or related field.
- Crisis counseling/mental health experience
Things that will make you stand out:
- You have mental health first aid training
- You are a mental health clinician or have experience working on a crisis line or similar mental health support
- Customer service and/or call center experience
What we offer
- A supportive work environment and place where you can grow and hone your skills
- Direct access to make an impact in the next generation's mental health
We’re committed to building and nurturing a team that is as diverse as the students we serve. Democratizing mental health begins with championing equal opportunity in our own company. All backgrounds, identities, and voices are welcomed and celebrated at tbh.
Moreover, we practice what we preach: promoting a healthy, fulfilling, and balanced life is our priority not only for the students we serve, but also for members of our own community. As such, our benefits are designed to make you feel like an equal and valued (yes, valued) member of the team from day one.
We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of tbh not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
Apply Here: https://forms.tbh.us/on-demand-coach-apply
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Choose your own hours
- Day shift
- Night shift
- On call
- Overnight shift
Application Question(s):
- Have you completed the application here: https://forms.tbh.us/on-demand-coach-apply
Work Location: Remote
