Under minimal supervision, performs as technical lead on multiple concurrent projects providing technology leadership, governance, and alignment with strategic direction. Focus on business needs and conceptualization, high-level design, solution identification, development of RFPs and detailed planning; ensuring that appropriate technical SMEs participate in the process. Acts as a strong partner to the project manager to plan the project, make or facilitate technical decisions, provide technical oversight of project work by both internal and contract resources. This position focuses more on project conceptualization, high-level design and oversight of the vendor’s implementation of the solution. Some hands-on technology work may be required from time-to-time to support the delivery of the technology solution or to remove roadblocks for vendors.
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Leads complex IT solution design efforts including custom application, commercial enterprise application, application integration, and data integration projects; works closely with business leaders, stakeholders, and technology subject matter experts to design and deliver supportable solutions aligned with business strategy.
Provides subject matter expertise in the software development landscape, including languages, repositories, IDEs, content management, web and application platforms, load balancing, application level security, and API development.
Performs initial analysis and conceptual design of business needs, align with Agency strategy and represents projects through the technology governance process. Writes statements of work, requests for proposals, and supports the evaluation and selection of products and vendors to ensure that the application, data, and infrastructure components of the solution will align to provide the desired value.
Reviews both in-house and contractor-provided technical deliverables to ensure project direction and deliverable completeness and quality through appropriate rigor, best practice, and other standards, including being the approver or decision maker when appropriate
In partnership with peer IT Project Managers, supports and reinforces the project management lifecycle activities, including project planning, mitigate project risks, and support the team with escalation of issues.
Provides pragmatic approaches and solutions, supports the creation and adoption of an SDLC, creates and maintains architectural models, and ensures technical decisions have appropriate participation from subject matter experts.
Provides support to the department on matters as directed; serves on a variety of committees; prepares and presents reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
It is the responsibility of all employees to integrate sustainability into everyday business practices.
Other duties as assigned.
Education and Experience: Bachelor’s degree in computer science, information technology, business management information systems, or closely related field, and eight years of progressive experience in a corporate information technology environment, including at least five years of specific Solution Architecture experience; OR an equivalent combination of education and experience.
Required Licenses or Certifications: None.
Required Knowledge of:
Principles, practices, methods and techniques used in information technology systems architecture, design, implementation and ongoing administration.
Principles of IT data systems at all layers including package-based and custom applications, middleware, operating systems, databases, servers and networks.
Concepts, principles, techniques, and practices of enterprise architecture and project management.
Strong understanding of business objectives, drivers & principles, and how they relate to technology solutions.
Capacity management and designing scalable solutions.
Operational, project/development, strategic and planning functions of Information Technology including corporate business systems and transit systems.
Advanced principles, practices, methods and techniques used in the design, installation, troubleshooting and maintenance of technology systems and applications, and of software development lifecycle.
In-depth understanding of key issues and success factors within an IT organization.
Project and operational management of a technology program.
Pertinent federal, state, and local laws, codes, and regulations.
Solution, software and project lifecycle methods.
N-Tiered web architectures and distributed systems using Windows or Linux.
Integration patterns and techniques including RESTful web services, queuing, and publish-and-subscribe.
Physical, virtual and cloud hosting.
Open source software and processes.
Common hardware components such as servers, SANs, switches, load balancers, etc.
Highly available design, including horizontal and vertical scaling, geographic load balancing, etc.
PCI, HIPPA and other industry standards for safeguarding information.
KPIs, metrics and continuous improvement methods.
Software programs used in developing artifacts such as Entity Relation Diagrams, UML diagrams, User Stories, Use Cases, Swim Lanes, etc. Excellent ability to use Microsoft Office programs and SharePoint.
Evaluating and developing broad technology leadership in architecture for large-scale enterprise solutions at the senior level.
Strong facilitation skills including conflict management, issue resolution, brokering agreements, and removing roadblocks.
Excellent communication and leadership skills with the ability to coach and mentor others.
Ability to advocate, promote and sell ideas to achieve architectural goals, improves efficiency, and reduces complexity.
Ability to influence and collaborate, providing thought leadership to external stakeholders.
Experience modeling, analyzing and prototyping alternate solutions.
Developing architectural standards, documents and presentations.
RESTful and SOAP web service integration.
Development management tools, such as Git, SVN, JIRA, and JMeter.
Agile and Waterfall.
SQL, preferably for Microsoft SQL.
Reporting solutions, such as Crystal Reports, Business Objects and Microsoft SSRS.
Taking an overall enterprise viewpoint, developing solutions to maximize overall efficiency and avoiding technology silos.
Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the general public.
Working effectively under pressure, meeting deadlines, and adjusting to changing priorities.
Responding to inquiries and in effective oral and written communication.
Researching, analyzing, and evaluating new service delivery methods and techniques.
Physical Demands / Work Environment:
Work is performed in a standard office environment.
Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.