conveyed by email.
Please add the following email domain addresses to your contact list right away to allow correspondence, especially if you
use SPAM blocking software, use a yahoo or gmail account, or use a work or military email address!
@usps.gov @psionline.com @geninfo.com
NOTICE SCREENINGS REQUESTED: You may receive multiple requests for background checks in regards to this
employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and nonresponses
may result in disqualification for this opportunity.
Newly appointed EAS Grade employees are subject to a 1-year probationary period.
Applicants must demonstrate in writing the requirements listed on the announcement through a combination of education,
training and experience. You may use both your Summary of Accomplishments and description of duties (under Work
Experience) to address each of the requirements listed.
Background Check
The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI
fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where
the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation,
the criminal background checks of individuals who have not resided in the United States or its territories for the preceding
5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only,
but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S.
government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or
as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background
check because of residency outside the United States, such individuals will be ineligible for Postal employment.
Functional Purpose
Leads large complex program evaluation, survey development, and organizational climate projects and studies. Conducts
complex quantitative and qualitative analyses on Human Resources (HR) programs and initiatives (e.g., Development,
Training, Selection) to transform data into actionable insights to enable the Postal Service to make data driven human capital
and talent management decisions.
DUTIES AND RESPONSIBILITIES
1. Leads cross functional meetings with HR stakeholders to identify, define, and translate current and future strategies and
initiatives into program evaluation, survey development, data analytic and insights needs and requirements. Develops a plan
to design business metrics, identify and gather data, conduct analysis, and develop insights and solutions.
2. Designs, develops, and executes plans, strategies, and frameworks for identifying, gathering, evaluating and analyzing
people and organizational data to determine effectiveness of HR programs (e.g., training, development, selection) and
initiatives utilizing established data analytic and visualization tools, techniques and methods.
3. Provides technical guidance to leadership on effective methods, procedures, tools, and strategies for evaluating the
effectiveness of HR programs and initiatives. Applies industrial organizational psychological principles and data analytic
methodologies to understand, explain, and resolve organizational problems and challenges.
4. Develops tools, techniques, methods, and guidelines for designing surveys, climate studies, and evaluating the
effectiveness of HR programs. Provides technical guidance to team regarding industry best practices on program evaluation,
survey development, organizational climate and engagement studies.
5. Conducts complex quantitative and qualitative analyses and research to evaluate the effectiveness of HR programs and
initiatives utilizing people, business performance, and other organizational data; identifies gaps, trends, deficiencies, and
opportunities. Develops data driven insights and actionable solutions.
6. Develops detailed technical reports and executive summaries utilizing data visualization tools and techniques to
summarize data into a visual story for technical and non-technical audiences. Presents actionable recommendations;
provides advice and guidance on utilizing data analytics to inform strategy development.
7. Leads the design and development of organizational wide surveys to capture data for HR programs and initiatives. Utilizes
industry best practices in questionnaire and survey development to design questions and rating scales. Leads the analyses
