Unix Administrator - Houston, Texas

Pennsylvania Higher Education Assistance Agency (PHEAA) - Houston, TX3.0

Full-timeEstimated: $68,000 - $95,000 a year
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PHEAA is seeking a UNIX Administrator to join their team in Houston, Texas. This position is responsible for the day-to-day support and administration of virtualized Unix environments in both on-prem and Cloud/AWS configurations. Focus is on AIX/RHEL administration, third party software application installation and configuration, support for multiple flavors of enterprise class storage, and hardware maintenance. Collaborate closely with developers and other technology personnel to develop, migrate and manage services in the Amazon Web Services (AWS) cloud environment, and in physical data centers.

Job Responsibilities
Hardware and Software Administration

Tier 1 and Tier 2 support for troubleshooting customer related technical issues within the on-premise and Cloud environments
Perform hardware and software installations, upgrades, and maintenance
Provide technical assistance with installation of third party software
Maintain documentation for all related software, hardware, and procedures
Build and maintain virtual servers on IBM pSeries, VMware platforms, and in Cloud environments
Schedule and facilitate major third party software application upgrades
Maintain operational stability while enforcing security controls
Create advanced shell scripts for automating various operating system/software functions
Utilize automation tools such as Terraform, Ansible, or similar
Assist in upgrading, installing, and configuring cloud solutions for Windows and Linux servers
Manage development repositories, build automation and application deployment activities
Deliver continuous improvement of recipes, scripts and templates for reproducible deployments
Business Continuity / Disaster Recovery

Test backup media recoverability on a quarterly basis
Oversee Disaster Recovery backup processing and resolve issues with nightly backups scheduled through Tivoli Storage Manager, and various other backup/recovery solutions
Work with internal customers to develop suitable Backup/Recovery solutions to meet their SLA’s
Storage Area Network(SAN) Administration

Conduct monitoring and reporting for IBM and Dell/EMC storage subsystems, as well as fiber switch fabrics, EMC DataDomain, EMC Isilon, and S3 / On-Prem cloud storage
Create and assign disks to virtualized hosts. Knowledge of various storage and file sharing protocols (e.g. Fiber Channel, ISCSI, NFS, and CIFS)
Use and knowledge of various storage management tools, such as IBM TPC/Network Advisor, EMC OneFS, Rocket Servergraph, Networker NDMP, and Superna Spyglass
Technical Assistance

Troubleshoot various production/implementation issues using a variety tools to perform root cause analysis and recommend solutions based on findings
Job Qualifications
Education and Experience

Associates degree or certification in computer science/information technology and 3-5 years experience OR currently enrolled in computer information systems degree program or looking to complete experience requirements for a degree program or is working full time in an IT career.
Knowledge of both on-prem and Cloud flavors of Unix, x86/Intel environments, Storage Area Networks, and Disaster Recovery strategies.
Working knowledge of networking concepts and moderate shell scripting experience.
Ability to communicate technical information to non-technical people effectively.
Demonstrated experience successfully delivering complex initiatives, meeting quality and time expectations.
Must be able to communicate at a highly technical level in order to work effectively with peers and other I/T staff.
Able to pass a Federal 6C background check to obtain a Public Trust (High Risk) Position
This position will support a federal government contract. Applicants must be able to obtain Public Trust security clearance as required of federal government contractors to include a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. For this level of clearance, the federal government requires applicants to possess U.S. citizenship.
Essential Duties and Responsibilities

24/7 support as needed
Preferred Qualifications

Previous Federal Government experience
One or more Microsoft or Amazon cloud certifications
Experience with at least one configuration technology including: Chef, Puppet, Ansible, Docker, Kubernetes, etc.
1 - 2 years of relevant hands-on cloud experience in administering Amazon Web Services (AWS) or Microsoft Azure.
Experience implementing, migrating, managing, and operating systems/applications in an enterprise cloud computing environment
Experience writing technical documentation, especially in relation to AWS and Azure Cloud architecture
Experience with network and/or systems administration in Linux/Unix and/or Windows environments
Employee Benefits
Candidates will enjoy our comprehensive total rewards program offering Pennsylvania Employees Benefit Trust Fund (PEBTF) health/dental insurance and defined benefit plan, as well as life insurance, flexible spending accounts, tuition reimbursement, enrollment into the State Employee Retirement System (SERS) with multiple plan options , and generous paid vacations and holidays.

About Us
Created in 1963 by the Pennsylvania General Assembly, the Pennsylvania Higher Education Assistance Agency (PHEAA) has evolved into one of the nation's leading student aid organizations. Today, PHEAA is a national provider of student financial aid services, serving millions of students and thousands of schools through its loan guaranty, loan servicing, financial aid processing, outreach, and other student aid programs.

PHEAA's earnings are used to support its public service mission and to pay its operating costs, including administration of the Pennsylvania State Grant and other state-funded student aid programs. PHEAA continues to devote its energy, resources, and imagination to developing innovative ways to ease the financial burden of higher education for students, families, schools, and taxpayers.

PHEAA conducts its student loan servicing activities nationally as American Education Services (AES) and FedLoan Servicing (FLS). #DICE #LI-SH1