Host/Hostess

Genghis Grill | Mongolian Group Houston - Humble, TX3.4

Full-time
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Greets customers in a genuine manner. Conducts restaurant tours, offers seating options, and suggests appetizers and beverages. Maintains a clean, organized, and welcoming environment.

Duties and Responsibilities

Greets customers in a genuine manner, asks if it is a customer’s first visit and conducts restaurant tours. Offers customers their choice of table, presents menus, and introduces appetizers and beverages
Notifies the manager of all first time customers
Sets up tables for large parties and provides any needed highchairs, boosters, or slings
Maintains an accurate wait list and provides quote times to customers
Maintains a clean and welcoming environment including a clean floor, windows, host stand, and menus
Notifies manager in the event of any issues or displeased customers
Performs opening and closing duties such as cleaning tasks in the host stand and surrounding area
Assists in delivering food and beverages to customers
Assists in cleaning and sanitizing tables
Sweeps dining room periodically
Maintains a safe working environment and reports any safety issues to management immediately
Polish silverware and bowls
Follows all sanitation and safety policies
Follows company cash handling policies and procedures
Maintains valid state and local food handlers and alcohol certifications as applicable
Demonstrates team work at every opportunity
Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
Performs other duties as assigned by management
Qualifications

Must have excellent verbal and customer service skills
Must be customer centric, demonstrating a desire to be of service
Must be able to multi task while maintaining required standards of operations
Must be able to address customer concerns in a manner that builds customer relations
Must be respectful of all customers, managers, team members, and vendors
Physical Requirements

Must be able to lift/carry up to 25 lb.
Must be capable of constant walking, standing, stooping, and reaching in all directions
Must have manual dexterity
Must be available to work a variety of opens, swings, and closes including weekends and holidays
If you need any accommodation from Genghis Grill to enable you to perform essential job functions, please let us know

Brand: Genghis Grill
Address: 9490 FM 1960 Bypass W Humble, TX - 77338
Property Description: Humble
Property Number: TX-27