RETAIL STORE MANAGER I -

The State of New Hampshire - Nashua, NH (30+ days ago)4.1


To perform routine supervisory duties in assisting with the operation of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement all New Hampshire Liquor Commission rules and policies.

Responsibilities:
Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers in order to enhance customer relations as well as the NH Liquor Commissions and the State of New Hampshires reputation.

Acts as a store manager in a low volume retail environment, and supervises store personnel up to the Retail Store Clerk II level.

In a large volume store, works under the general supervision of a Retail Store Manager II and up, in assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits and taking inventory.

Provides routine training and guidance necessary to the operation of state liquor stores to all store employees.

Accounts for stock and maintains proper inventory levels including anticipating sale items as necessary.

Calculates sales transactions and prepares and makes bank deposits.

Reviews and interprets computer print outs and makes recommendations to the Store Manager.

Supervises and provides guidance to store personnel in the performance of their duties.

Serves in the capacity of a Retail Store Clerk II when not assisting the Store Manager.

Supervises all employees and has the ability to fill in for a higher level Store Manager for short periods of time.

MINIMUM QUALIFICATIONS

Education Graduation from high school or G.E.D. equivalent. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience Three years experience in a position involving public contact work and retail store experience, one year of which shall have been in a supervisory position.

License/Certification Valid drivers license required for travel to different store locations.

  • Retail Store Manager I Trainee, labor grade 13 qualifications Candidates possessing three years of experience in a position involving public contact work and retail store experience, 6 months of which was in a supervisory position, may be hired at a one-salary grade reduction as a Retail Store Manager I Trainee. After 6 months of successful performance as a supervisor in the position, the employee will be promoted to the Retail Store Manager I, labor grade 14 level.
SPECIAL REQUIREMENTS Frequent physical effort required in continuous lifting of material up to 25 pounds with frequent lifting of cases of liquor weighing up to 60 pounds.

Employees may be required to pay an agency/union fee.

In addition, applicants will be subject to a reference check and criminal background check.

For further information please contact: Cathy Thornton, 603-230-7052 hr@liquor.nh.gov

  • TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits is based on the employee’s union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

See this link for details on State-paid health benefits: https://das.nh.gov/hr/benefits.html

Value of State’s share of Employee’s Retirement: 12.15% of pay

Other Benefits:
o Dental Plan at minimal cost for employees and their families ($500-$1800 value)

o Flexible Spending healthcare and childcare reimbursement accounts

o State defined benefit retirement plan and Deferred Compensation 457(b) plan

o Work/life balance flexible schedules, paid holidays and generous leave plan

o $50,000 state-paid life insurance plus additional low cost group life insurance

o Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:
https://das.nh.gov/documents/hr/JobSearch/FINAL_TOTAL_COMP_STATEMENT_ISSUE.xlsx

Want the specifics? Explore the Benefits of State Employment on our website:

https://das.nh.gov/hr/documents/BenefitBrochure.pdf

https://das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964