Big Data Senior Consultant

Zilker Partners - Remote (30+ days ago)


Our client's Professional Services team provides customer Adoption Services around our products to drive successful implementations for references and future software renewals. The Adoption Services consultant plays a critical role to help customers accelerate their use of our client's technology and best practices. Backed by the strength of the product brand they act as trusted advisors to solve our customers’ data problems.

This is a remote role with a preference you live in a major metropolitan area in the United States. 40 - 75% Travel is required.
Job Responsibilities
Adoption Services Consultants are responsible for providing to our customers expert technical services, training and mentoring on Big Data products, which may include:
Managing adoption services for 5-10 accounts simultaneously working with each towards their implementation success
Project work including architecture planning, implementation planning, product installation and configuration, use case template development, performance assessments and environment assessments
Delivering pre-sales workshops and assessments regarding Big Data uses and potential solution architectures
Contributing to knowledge management activities to encapsulate knowledge and provide a foundation for successful Big Data and Hadoop integration project execution through continuous improvement
Mentoring less experienced staff to assist with technical and functional product-related questions/issues
Providing specialized services (for example, performance-related configuration or other “proof-of-concept” work) for implementation partners or for customers
Providing renewal rescue activities that may include customer problem resolution, use case design and development and product feature demonstration and application
Assisting customers in both technical implementation and functional implementation efforts to ensure customer success. Functional implementation may include rollout strategies and planning for end user deployments of products that support enterprise metadata management and self-service analytics in a Hadoop environment
Providing expert knowledge transfer sessions on topics such as new features, common use cases and solution design to ensure customers and partners can continue to maintain and drive forward the successful product and project foundation we have initiated with our Big Data Solutions
Maintaining the most extensive skill level in Professional Services on our Big Data Products and related technologies
Providing feedback to R&D teams based on customer use-cases, functional requirements and product enhancement requests
Required Skills & Qualifications
Bachelors degree preferred
Consulting experience
Experience with building data integration processes in Informatica products or competing software products
Strong Linux/Red Hat Skills
Informatica Data Quality experience using the Informatica Developer Tool is a plus
Familiarity with common Hadoop security technologies including Kerberos, Active Directory, Sentry, Ranger and other protocols
Familiarity with cloud hosted environments such as Amazon Web Services and Microsoft Azure
Administration skills in Hadoop ecosystems such as Cloudera, Hortonworks or MapR or strong desire/aptitude to learn these skills
Database appliance and new generation data management software is a plus such as Teradata, Greenplum, Redshift, etc.
Strong ability to present and address complex architectures and development issues
Ability to troubleshoot complex environments with multiple products used to achieve a solution
Experience leveraging new technologies quickly for customer success
Ability to execute in a quickly changing and dynamic environment
Excellent written and verbal communication skills including phone and web ex customer interactions
Ability to manage customer escalations including project scope, product issues, and shifting customer priorities and demands is required
Willingness to travel 40-75%