Senior Vice President Research & Intelligence

Fleishman-Hillard - Washington, DC (30+ days ago)3.7


FleishmanHillard's Global Research and Intelligence team has an immediate opening in our D.C. office for a Senior Vice President with a background leading research and analytics specific to public affairs programs, political campaigns, and crisis management. FleishmanHillard, globally headquartered in St. Louis, is one of the largest integrated communications companies in the world. Our service to clients draws on expertise across more than 25 disciplines, including B2C and B2B marketing, branding, corporate reputation management, CSR, creative services, entertainment and sports, digital and social media, financial communications and investor relations, healthcare, internal communications, issues and crisis management, public affairs, and technology.

The Senior Vice President will partner with governments, associations, global and local organizations, and internal East Coast and EMEA teams to inform strategy, enhance execution via analytics, and demonstrate opportunities and success via measurement for our clients. The senior strategist may run research projects and initiatives with VOX Global, GMMB, DDC, Blue Current and will liaise with the agency's client teams to create solutions, achieving client goals and client satisfaction. He/she will provide experienced, data-driven counsel with an emphasis on rapid research and analysis to aid organization making critical business and communications decisions; converting research into strategic advice for communications programs and campaigns. In addition, they will build a team and collaborate closely with the Global Intelligence Practice. The successful candidate will have experience doing research for and providing insights to organizations facing crisis situations or major social and political issues. Political campaign experience, especially on major issues, would be welcomed.

The FH Global Research & Intelligence practice is a global team with new leadership and is in the beginning of a very exciting time. In today’s global market, organizations are challenged to be more transparent in their practices, dedicated to societal impact and to produce financial returns for their shareholders. Our award winning work informs the strategy of these organizations; it allows them to adjust their course where necessary and demonstrate progress and opportunities for future planning and success. Our expertise and our passion is collecting and analyzing data helping our clients fuel powerful communications and brand positioning programs to connect and engage with their audiences to achieve desired goals. We focus our research in three areas:

Primary: brand and communications research, online communities, ethnography, traditional and web-based focus groups
News monitoring and competitive Intelligence: media audits, landscape analysis, marketplace competitiveness
Analytics and measurement: traditional, social and digital analytics and measurement to demonstrate performance impact
Responsibilities

Business Development and Client Management

Collaborate with FH colleagues to bring quality research to our client engagements and deliver outstanding insights that provide high-quality results for the client
Monitor and forecast business performance and the costs and resources in partnership with the Finance team
Responsible for revenue growth and profitability of client accounts to meet firm revenue goals
Accountable for the quality of P&L management and the alignment between local and global strategy
Direct the pricing of projects to provide value to the client while meeting the firm’s revenue goals
Actively coordinate new business strategy and identify, prioritize and amplify opportunities
Participate in internal and external new business pitches and proposals in partnership with FH New Business teams including the production of audience diagnosis and market research to deliver insights and testing methodologies to inform and validate strategic and creative options
Engage directly with clients and provide strategic counsel throughout all stages of the process and deliver exceptional research that meets the clients’ business needs across the research and analytics offerings and solve specific client business problems
Establish trust, respect and credibility as a leader and business partner
Take a consultative approach to designing, selling and executing using appropriate methodologies and tools to meet clients’ needs
The ideal candidate should be an experienced brand builder and corporate communicator, preferably having worked in both an agency and on the client side
Project Management

Lead quantitative and qualitative research projects
Lead the development of research design, questionnaire design, sampling plans, moderator guides, analytical plans, programming, data collection and processing and reporting
Lead the analysis and interpretation of data to create a compelling story that meets client objectives
Ask the right questions, understand the business objectives, and ultimately help to scope the right research that will have the most impact
Ensure that insights, research and data analytics are an integral part of our client counsel and programming which includes integrating our offerings and developing a strong cohesive team
Product Development

Bring new ideas into practice and help develop them for commercialization and the benefit of both the client and team
Talent Development

Build, manage and lead the FH DC research team
Drive culture alignment with FH principles and values, identifying top talent and mentoring staff with an emphasis on collaboration, quality output and career development
Help evolve agency metric processes and techniques
Qualifications
15+ years of professional experience in market research, marketing, insights, analytics, strategy development, or consultation
Must have crisis polling, corporate reputation and public affairs research experience
Additional experience with various types of research engagements including: highly curated media monitoring, thought leadership, measurement and optimization and brand position
Possess an understanding of marketing and communications strategy including the role of PR in the marketing mix
Be a strategic thinker that understands marketing strategy and how to use research methods and analysis to deliver actionable findings for clients
Track record of building successful relationships across organizations to promote the impact and value of research, analytics and insights
Strong leader with experience managing large internal cross-practice, cross-functional teams (including research, planning, creative, programming and analytics), as well as experience working across and leading integrated agency planning teams
Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage
Ability to turn data and analysis into insights and metrics that can be actionable in the context of marketing strategies and campaigns
Strong knowledge of marketing, traditional, social and digital media and content development, social and web site analysis and consumer targeting tools and vendors
Quantitative research experience, potentially including media analysis, automated dashboard development and reporting, knowledge of social media publishing and listening tools and digital analytics
Qualitative research experience, potentially including landscape analysis and fact finding research
Knowledge of methodologies and analytic techniques including segmentation, concept testing, conjoint analysis, perceptual mapping, tracking, ad testing, product naming, customer satisfaction, focus groups, IDIs, and web and telephone surveys
A broad understanding of core and emerging analytics methods and approaches as well as statistical techniques and how they can be deployed to drive value
Ability to provide client consulting that leverages multiple sources of insights and data
Demonstrated ability to assess reporting and modeled results from the perspective of the business and to adapt output accordingly
Experience writing proposals
Business development mindset
Be comfortable with managing project financials to ensure projects stay on budget and are profitable
Be an effective time manager and be able to multi-task across multiple projects and prioritize time
Have a positive attitude and inspire confidence from clients and team members
Possess intellectual curiosity and approach business questions with creativity and insight
Ability to get to the heart of issues quickly and act decisively while seeing the “bigger picture” and executing and communicating clear messages to the business as a whole
Be detail oriented, organized, and thorough and have respect for quality control
Practice good judgment and be able to work well with others and collaborate productively with team members and clients
Must be comfortable working in a fast-paced and cross-cultural environment
About FleishmanHillard
FleishmanHillard specializes in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity. We’re also more motivated by what we can give than what we receive, and in our 70th year we’ve initiated a worldwide service commitment to support social inclusion in the communities in which we work and live. FleishmanHillard is part of Omnicom Public Relations Group, a division of Omnicom Group Inc., and has more than 85 offices in 30 countries, plus affiliates in 43 countries. Visit us at www.fleishmanhillard.com.

FleishmanHillard is committed to equal employment opportunity and affirmative action. FleishmanHillard does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where FleishmanHillard does business.

FleishmanHillard believes a diverse team brings a wider range of personal and professional experiences and perspectives. We recognize that diversity and inclusion benefit our agency, our clients, and the communities in which we work and live. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ community, veterans, and individuals with disabilities.