Front Desk Receptionist - MAT Treatment

Job Details

Full-time$18 an hour

Qualifications

Customer service
Computer skills
Medical terminology
Communication skills
Front desk
High school diploma or GED

Full Job Description

We are a fast paced Medication Assisted Treatment office. We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including handling patient forms, taking payments by credit card, witnessing urine drug screens, reviewing patient chart for accuracy, and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. We are looking for a Receptionist who can be on call answering the after hours phone lines a couple times per week and every other weekend. Our receptionists also are required to observe our patients (gender specific) submit a witnessed urine drug screen at each office visit.

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Keep inventory of stock
Update calendars
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency with Apple products or willing to learn
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school diploma or GED equivalent preferred

Work Remotely

Job Type: Full-time

Pay: $18.00 per hour

Schedule:

10 hour shift
8 hour shift
Day shift
Monday to Friday
Overtime

Ability to commute/relocate:

Louisville, KY 40204: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Work Location: One location