Client Services Coordinator

BDA, Inc. - Woodinville, WA (30+ days ago)


Responsibilities
Working with and updating sales person to respond to customer needs
Creating documents for sales proposals, correspondence and management reports
Updating and maintaining orders through internal computer system.
Sourcing products/Identifying & Researching Vendors
Producing orders from start to finish to the satisfaction of the client
Creating vendor relationships
Negotiating prices to maximize profits
Scheduling and following up on deliveries and shipments to ensure deadlines are met
Work as a team with sales, creative services, garment services, accounting, warehouse, et. al. to ensure customer satisfaction
Maintain exceptional attendance and punctuality
Allow for flexibility and change within the growing department
Able to handle multiple responsibilities. Able to prioritize effectively
Maintain High levels of professionalism when interacting with BD&A employees as well as customers
Exhibit high levels of customer service to ensure smooth operations and satisfies customers
Other job duties and projects as assigned
Qualifications
1-2 years of experience in sales or supporting salespeople – ad specialty, merchandise industries, a plus
Customer Service skills – proven ability to deal effectively with clients/customers
Ability to communicate clearly and effectively with both clients and vendors
General Computer Knowledge

Ability to create documents and spreadsheets
Ability to learn new computer programs easily
Purchasing & Ordering Experience

Purchasing – Strong negotiation skills – price and deadlines
Order Processing
Multi-tasking – ability to produce goods utilizing one or more vendors
Detail Oriented – Follow-up and tracking of orders to ensure timely delivery of each component