Case Manager- PASSages

Community Healthlink - Worcester, MA3.0

Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager in Worcester, MA.

PASSages is an intensive, short-term (2-4 week), inpatient treatment program for men and women 18 and older who suffer from substance use disorders but do not require detox. The program provides individual counseling sessions and comprehensive case management services to each client along with at least seven treatment groups per day, run by all team members. PASSages is an exciting, dynamic environment in which all members of the multidisciplinary team work together to ensure the best outcomes for our clients. Apply today, and be on the front lines of the fight against the opioid epidemic that has stolen far too many lives!

PASSages case managers work collaboratively with clients to ensure they have what they need to maintain their sobriety and achieve their treatment goals. This includes helping them resolve any pending legal matters; helping them set up and get to important medical or mental health appointments; helping them navigate probation, parole, DCF and other systems in which they may be involved; and helping to set up further treatment for them to participate in once they leave PASSages, including such things as outpatient appointments, intensive outpatient programs (IOP’s), long term residential programs (LTRP’s), and sober living houses.

Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
CEU benefits
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement

Ability to implement program policies and procedures in order to maintain daily structure and consistency within the program milieu and maintain compliance with DPH licensing standards.
Ability to effectively communicate and develop positive professional relationships with staff and co-workers and outside professionals and complete all required documentation.
Knowledge of and edibility to work effectively with community based resources, referral networks, and public/private systems of care.
Ability to assess basic physical, social, educational, legal and service needs of a client and coordinate care with other inter-agency and community based providers.

Specific Duties:
Work with treatment team to provide needed services to each client assigned to the case manager.
Make referrals and assist clients with transition to behavioral treatment providers including outpatient services, residential placement and self-help groups.
Coordinate and provide transportation as needed.
Attend program staff and clinical team meetings, supervision, trainings and all other required program meetings.
Conduct outreach activities at appropriate referral sites.
Lead informational groups with clients on a regular basis.
Clearly and consistently document all client interactions, and work done on behalf of clients, in the program’s electronic health record.
Respectfully intervene with any problem client behaviors to help clients improve and grow.
Perform other related job duties.
Duties may include the assignment of Tobacco Education Coordinator or Human Rights Coordinator.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Grade 5: Case Manager I: Must have HSD/GED or HiSet; Associates degree preferred
Grade 6: Case Manager II:Requires a Bachelor’s degree; preferably in the field of psychology or human services
Certification in addictions counseling or minimum of 1 (one) year of experience in field required.
Current valid US-issued driver’s license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle or a company vehicle
Knowledge of the Massachusetts continuum of care for substance abuse.
Understanding of addiction and recovery.
Desire to serve others required.
Demonstrated strong work ethic, ability to work independently, and ability to contribute to team objectives required.
Preference will be given to those with experience in social services and/or working with program’s population.
All bilingual candidates are strongly encouraged to apply
Must be able to pass a CORI background check
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.