Job Summary:
We are seeking a highly organized and detail-oriented Surgery Scheduler to join our team. The ideal candidate will be responsible for scheduling surgeries, managing patient records, and providing exceptional patient service. This role requires a strong understanding of medical terminology and administrative procedures, with a focus on delivering a seamless experience for our patients.
Duties:
· Assist in the coordination and scheduling of patients for in-patient and out-patient procedures
· Schedule appointments in the practice EMR including pre-op appointments and post-op appointments
· Schedule surgery appointments in practice EMR
· Complete appropriate documentation as assigned in EMR
· Ensure that documentation is moved between departments as appropriate
· Communicate with patients regarding appointments and surgeries
· Communicate with patients regarding travel
· Assist with front desk duties as needed on busy clinic days
· Patient Orientation - Listens to patients, builds patient confidence, increases patient satisfaction, ensures commitments are met, sets appropriate patient expectations, and responds to patient needs
· Assist with other duties as assigned by clinic leadership team
· Participation expected in the following items:
o Clinic weekly huddle
o Staff meetings
o Performance evaluations
o 1:1s with leaders
Skills:
- Strong knowledge of medical terminology.
- Experience with phone systems and patient service.
- Proven administrative skills, including experience with medical administrative support.
- Ability to work in an urgent care setting.
- Proficiency with electronic medical records systems.
- Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
- Excellent organizational and communication skills.
- Ability to work effectively in a busy office environment and meet deadlines.
- Friendly and professional demeanor, with a focus on delivering exceptional patient service.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- New Orleans, LA 70130 (Required)
Ability to Relocate:
- New Orleans, LA 70130: Relocate before starting work (Required)
Work Location: In person
