Visual Information Specialist

Department of the Navy - Bolling AFB, DC (30+ days ago)4.4

    • Summary

      The mission of the Fleet and Family Readiness (FFR) Programs team is to maximize the physical, emotional and social development of the Navy family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness and Housing Programs. We service all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS) and Bachelor Housing (BH) throughout the Fleet and Family Readiness Program for the Naval District Washington (NDW) Region .


      Monitors and maintains workload schedule and assures deadlines are being met.

      Evaluates production time to assure an efficient and cost-effective operation.

      Fullfills all responsibilities of a graphic artist, including, but not limited to the following: Designs and produces finished graphic material and projects used to promote all aspects of FFR operations, activities, events, and facilities from verbal and written communications. Projects include magazines, brochures, posters, fliers, menus, logos, letterhead, tickets, table, tents, forms, business cards, video production, photo editing, electronic marquee notices, social media visuals, and editing/updating the FFR web page,et al. Photography and videopgraphy may be required at activities and events. Majority of work is computer-generated.

      Communicates regularly with FFR customers and Marketing staff to ensure draft work receives approval of the requestor, deadlines are met, and organization goals are accomplished. A basic understanding of the FFR mission and the purpose of various FFR activities are necessary, which may require occasional visits to customer location and attendance at events.

      Communicates regularly with FFR customers and marketing staff to coordinate efforts and maintain progress on projects.

      Keeps informed of project status, workload condition and departmental concerns.

      Responds to customer comments and complaints in an effective manner. Complaints not resolved by incumbent will be referred to immediate supervisor.

      Exercises tact, diplomacy and courtesy when serving and assisting customers.

      Maintains computer files in accordance with department standards for all completed work, including photographs, to assist with development of designs for recurring activities and to display various options the customer can use to describe his/her preferences.

      Maintains production and office equipment and supplies as directed.

      Suggest repairs as well as supply purchases as needed and warranted.

      Assists with marketing plans for special events, scheduled activities, and campaigns to increase patronage and/or revenue.

      Works with outside vendors on large projects, and other work not completed in-house. Technical requirements, deadlines and materials must be communicated and sometimes negotiated.

      Performs tasks for special events as needed, which may include designing and painting signs, framing and coordinating visual material, backdrop creation, collateral support, and a wide assortment of other tasks.

      Drives to facilities and events using a government vehicle in support of Marketing department efforts and clients' programs.

      Performs other duties as assigned.

      Travel Required Occasional travel - Occasional travel of less than 10% may be required

      Supervisory status No

      Who May Apply This job is open to… US Citizens and Non-Citizens Questions? This job is open to 1 group.

    • Job family (Series) 1084 Visual Information

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    • Requirements Requirements Conditions of Employment
      Ability to satisfactorily complete background investigation - National Agency Check with Written Inquires (NACI), upon hiring and renew every 5 years.

      Qualifications Ability to use graphics applications on Apple and PC computer platforms.

      Knowledge of complex design software, including but not limited to Adobe Creative Suite or Creative Cloud programs such as Photoshop, Illustrator, InDesign, Acrobat, et al.

      Knowledge of ability to use proper grammar, spelling and standard graphics style.

      Ability to conceptualize and recommend advertising methods from written and verbal instructions.

      Ability to work in high volume graphics operations to establish priorities and meet deadlines.

      Ability to effectively work as a team member with flexibility to work in different positions within the department.

      Ability to communicate effectively with others.

      Ability to follow written and verbal instructions.

      Occasional travel of less than 10% may be required.

      On occasion, will be required to work at outside events.

      On occasion, will be required to work nights and/or weekends as needed to support mission goals.

      Must have or be able to obtain and maintain a valid driver's license.


      Additional information

      Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and complete the Request for Military Spouse Preference form and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted. Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference.

      Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks.

      As a condition of employment, the selected individual will be required to participate in the Direct Deposit/Electronic Fund Transfer program.

      SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at .

      The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.

      The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.

      How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.

      All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

      Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

      Background checks and security clearance Security clearance Public Trust - Background Investigation

    • Required Documents Required Documents
      • If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, “Certificate of Release or Discharge from Active Duty,” is preferable.
      • A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.

      APPLICATION FORMS - A complete packet of the following forms must be submitted for each position applying for:
      • Resume that includes 3 professional references
      • Proof of high school level education or equivalent (if applicable)
      • If claiming veteran's preference, you must submit a clear, legible copy of your DD 214.
      • Military Spousal Preference form (if applicable)

      If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    • Benefits Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

      Regular Full-time (35 - 40 hours per week), all benefits offered (medical, dental, life insurance, spouse & child(ren) life insurance, long term disability, retirement, and 401(k) savings plan).

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.