Join a dynamic and client-focused employment law firm in California dedicated to representing employees in a variety of workplace issues. We are committed to advocating for employee rights and ensuring fair treatment in the workplace.
We are seeking a professional and empathetic Legal Intake Coordinator to join our team. As the first point of contact for potential clients, you will play a vital role in providing excellent client service, collecting essential information, and assisting in assessing potential cases. Your ability to listen actively, communicate clearly, know when to ask questions, and show empathy will be key in this role.
Responsibilities:
- Handle incoming calls and emails from potential clients seeking legal assistance
- Conduct initial intake interviews to gather relevant information about potential cases
- Provide accurate information about our firm's services and procedures
- Assist in evaluating the viability of potential cases for further review
- Maintain detailed and organized records of client interactions and case details
- Collaborate with attorneys and legal staff to ensure seamless client intake process
- Assist with administrative work
Requirements:
- Previous experience in customer service, legal intake, or a related field preferred
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to work empathetically with individuals from diverse backgrounds
- Knowledge of employment law and legal terminology is a plus
- Proficiency in Microsoft Office or similar software preferred
- Proficiency in Clio of similar client service management software preferred
Benefits:
- Competitive salary based on experience
- Professional development opportunities
- Paid time off and paid holidays.
- Supportive and collaborative work environment
- Remote work setting
If you are passionate about advocating for employee rights and providing exceptional client service, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team.
We offer a competitive salary, mentorship, and opportunities for growth and professional development. If you are a motivated individual with a passion for labor and employment law and helping people, please submit your resume, cover letter, and a writing sample for consideration to [email protected].
Our firm is an equal opportunity employer and welcomes applicants from diverse backgrounds. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Application Question(s):
- Do you have any experience working for a law firm? If so, how many firms?
Experience:
- Law office: 1 year (Required)
Location:
Work Location: Remote
