Early Morning Support Associate

JCPenney - Sioux City, IA3.7

Part-timeEstimated: $28,000 - $38,000 a year

Customer Service & Sales
- Greets and assists customers in finding products and delivers outstanding customer service
- Demonstrates WORTH behaviors consistently
- Partners with other team members when additional support is needed
- Actively listens to customer issues in a calm and agreeable manner to resolve problems

 Pricing & Signing
- Sets promotional price signs as instructed to communicate a clear and accurate pricing message to the customer
- Completes price changes accurately and on time in order to maximize sales
- Assists with the organization of the pricing and signing stockroom

 door to floor / RFID / Stock / Inventory
- Executes cycle counts and Stock Ledger updates as directed
- Supports Radio Frequency Identification process, including Shoe On Display activities, to maintain accurate inventory in-stocks
- Contributes to merchandise organization, recycles materials, and prepares not-for-retail items for returns
- Unloads the truck and prepares merchandise to flow to the floor in a timely manner per company guidance
- Participates in annual inventory preparation, auditing, and error correction activities
- Prepares Defective Merchandise to Transfer Out of the store along with other various shipping and receiving activities as needed

 General Operations
- Contributes to Omnichannel efforts including Buy Online Pickup in Store, Ship from Store, order delivery and returns, shipping online orders, and merchandise receiving, sorting, and binning (SVG 2 only)

 Performance Standards
- Supports company shrink and safety initiatives
- Meets established performance standards for the role on a consistent basis, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance

Job Type: Part-time

Additional Compensation:

  • Other forms

Hours per week:

  • 20-29
  • 30-39

Overtime often available:

  • No