Executive Assistant, Citi FinTech

Citi - Long Island City, NY3.9

30+ days agoFull-time
Primary Location: United States,New York,Long Island City
Education: High School Diploma/GED
Job Function: Administration
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18051194


Organizational Overview

Citi FinTech is a new unit entrusted with a once-in-a-generation mission: to carry Citi, the world's leading global bank, into the future of banking. It is small, visionary, nimble, obsessively focused on its mission, eager for a fight, and in a big hurry to execute; because it is born to Citi, it is also deeply aware that it carries the torch for a 200-year legacy of enabling progress for our clients, under one of the world's top financial-services brands. Citi FinTech creates and operates cutting-edge products and services. These mobile-first capabilities leverage our internal strengths but also the best offerings available in the FinTech space, across the full range of client needs: Borrow, Spend, Save, Invest and Protect. The Product team for Citi FinTech drives our overall product offering. This team is responsible for driving our product strategy, construction and delivery across those five client-need pillars. Guided by feedback from clients, by insights about competitors and about the FinTech ecosystem, and by our business objectives, this is the team that owns our evolving product roadmap and is responsible for the performance of our products.

The Operations team drives our overall strategic business planning, analysis, and operations for the entire FinTech organization. This team is the unifying force between all teams and is responsible for all administrative and operational functions including business planning, administrative support, resource tracking, and program management.


This role will report directly to the Director of Operations and Chief of Staff to the CEO, and provide support to the Chief Marketing Officer and/or other senior leaders as assigned. Duties of this role require a high level confidentiality, discretion and independent judgment. There is continuous contact/communication with high levels of internal and external senior management.


Provides administrative support to senior-level executive(s)
Handles incoming calls, respond to inquiries, and clarifies company policies and procedures.
Maintains frequently changing calendars through Outlook.
Coordinates all aspects of executive level appointments, meetings, receptions and conference calls.
Prepares and reviews materials and correspondence for meetings.
Assists with creation/modification of presentations, spreadsheets, and other various documents.
Coordinates frequent travel arrangements; both international and domestic.
Prepares, reconciles, and tracks expense reports through T&E system.
Organizes and secures highly confidential company and employee information.
Serves as back up support for other managers or administrative staff when required


Digital savvy with a passion to engage with new technologies (Evernote, Slack)
Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint.)
Ability to gain a strong command of new systems (T&E, P2P, Citi Travel, and others.)
Prior experience supporting a senior level executive is required (at least 5 years.)
Prior experience working in a highly matrixed organization.
College degree preferred.
Expertise in multi-tasking, organizing, and prioritizing a must.
Strong written and verbal communication skills.
Detail-oriented with ability to work independently and prioritize workload.
Demonstrates a high level of integrity and professionalism; exercises sound judgment.
Energetic, responsive team player with the interest to take initiative and work in a fast-paced environment.
Ability to work flexible hours with additional overtime as needed.
Quick response times.
Ability to work in fast-paced, flexible environment is a must
Ability to work flexible hours, including early mornings