Job Title: Office Manager/Receptionist - Department of Institutional Advancement
Location: Hunter College, New York, NY
Position Type: Full-Time
Overview:
The Office of Institutional Advancement at Hunter College is seeking a dynamic and detail-oriented Office Manager/Receptionist to join the team. This dual-role position involves overseeing daily office operations while providing exceptional front-line support to alumni, donors, and internal staff. The ideal candidate will be a proactive problem-solver with excellent organizational and communication skills.
Key Responsibilities:
Office Management:
- Oversee and coordinate day-to-day office operations, ensuring efficiency and effectiveness in administrative processes.
- Manage office supplies inventory, including ordering, stocking, and maintaining records.
- Coordinate maintenance and repair requests for office equipment and facilities.
- Develop and implement office procedures and systems to enhance operational efficiency.
Reception and Customer Service:
- Serve as the department's main contact point, greeting visitors, answering phone calls, and handling inquiries professionally and courteously.
- Manage the reception area, ensuring it is well-organized and welcoming.
- Provide administrative support to department staff, including scheduling internal meetings, handling correspondence, and preparing documents.
Administrative Support:
- Prepare and edit documents, reports, and presentations as needed.
- Coordinate and support departmental events, meetings, and conferences, including logistics and materials preparation.
Data and Records Management:
- Maintain accurate and up-to-date records of departmental activities, including alumni and donor interactions.
- Assist with data entry and database management, ensuring data integrity and confidentiality.
Communication and Coordination:
- Act as a liaison between the Department of Institutional Advancement and other college departments or external stakeholders.
- Facilitate effective communication within the department and with external partners.
Qualifications:
- Education: Bachelor’s Degree from an accredited college or university is required.
- Experience: Proven experience in office management and receptionist roles; experience in a higher education or nonprofit environment is a plus.
Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
- Ability to handle confidential information with discretion.
- Exceptional customer service skills and a professional demeanor.
- Attention to detail and strong project management skills
Working Conditions:
- Full-time position, typically Monday through Friday.
- Standard office environment with occasional evening or weekend events.
COMPENSATION AND BENEFITS
Salary commensurate with education and experience. Range for the position is $55,000 - $65,000
CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
Application Process:
Interested candidates should submit a resume and cover letter detailing their qualifications and relevant experience. Applications can be sent to [email protected] with subject: Office Manager/Receptionist.
Hunter College is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Ability to Commute:
- New York, NY 10065 (Preferred)
Ability to Relocate:
- New York, NY 10065: Relocate before starting work (Preferred)
Work Location: In person
