Business Manager

McGovern Chrysler Jeep Dodge RAM - Newton, MA (30+ days ago)4.0


McGovern Chrysler Jeep Dodge RAM of Newton, part of the McGovern Automotive Group -a new and fast growing automotive retailer - is hiring a Business Manager to join our exceptional team!

Role Responsibilities:

  • Partners with Sales Consultants and works with customers to manage the financial requirements in the vehicle sales process, including completing and reviewing paperwork and assisting with funding needs
  • Assesses and analyzes the customer’s needs with respect to ownership, coverage and history of traded vehicle
  • Presents finance and insurance product menu to every customer while illustrating the product benefits and features
  • Captures all customer information, confirms title information, and insurance information
  • Confirms all sales figures to date, as well as credit information and funds paid upfront
  • Answers questions from customers and overcomes objections
  • Collects a signed final menu document that outlines the financial terms in the final purchase contract, retail installment contract (or lease contract), and lists the products the customer declined
  • Submits credit and obtains approval from lending institution
  • Confirms all bank stipulations are met and confirms with customer prior to vehicle delivery
  • Verifies that all required documents are signed correctly and that all monies due to dealer are collected prior to delivery
  • Records receipt funds in compliance with McGovern Automotive Group policies, including proper Cash Reporting guidelines
  • Ensures that products sold are priced within McGovern Automotive Group pricing guidelines
  • Forwards documents to appropriate deal and registration clerks, while coordinating product installations
  • Trains and assists the sales department on proper customer transition (Turn-Over) to finance department, promoting a proper transfer of trust
  • Able to achieve production and volume goals that are consistent with dealership standards of productivity
  • Maintains expert knowledge of all products offered, updates, features, and accessories
  • Ensures finance process is delivered in such a format to attain customer satisfaction scores at, or above, the regional average
  • Maintains full disclosure in compliance with all federal and state guidelines
  • Properly handles all product cancellation requests and attempts to resell product advantages and benefits
  • Complies with McGovern Automotive Group ethical standards and company processes, including the express prohibition of falsified documents and the requirement that incentives be approved by President of McGovern Automotive Group
  • Contributes to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, “roll-up your sleeves” attitude

Qualifications:

  • Prior experience in the automotive retail industry preferred
  • Displays superior customer relationship skills and maintains strong emphasis on customer satisfaction
  • Possesses effective verbal and written communication skills
  • Meets deadlines, prioritizes assignments, and multi-tasks under pressure
  • Demonstrates a high work ethic and exhibits professional and acceptable behaviors at all times
  • Is self motivated, organized and success driven
  • Completes assigned tasks promptly
  • Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees to management
  • Maintains professional appearance and confident, positive and high energy presence
  • Is team-oriented with a desire to achieve both individual and collective goals
  • Understands and complies with federal, state and local regulations
  • Demonstrates proficiency in Microsoft Office (including Word, Excel and Outlook) and has working knowledge of sales-related computer programs
  • Able to pass background and drug screenings
  • Holds a valid driver’s license and has a clean driving record

About Our Company:

McGovern Automotive Group’s culture of “customer first” and a commitment to transparency enables us to provide exceptional service and superior value for our clients. Our rapidly expanding business provides significant opportunity for learning, training and career growth. In addition, we provide a highly competitive compensation plan, along with benefits (including medical, dental, 401K, paid time off) and a professional, team- oriented and promote from within culture.

If you are interested in building a career at a family owned, innovative, and fast paced organization, please contact us.

Please review our website at www.mcgoverncjdrofnewton.com for more information.

**McGovern Automotive Group is an Equal Opportunity Employer

Job Type: Full-time

License:

  • Driver