Administrative Specialist, Rail Operations (Commuter Rail)

RTD - Denver, CO3.5

Full-time
Position Demographics
At the Regional Transportation District of Denver, CO (RTD) our mission is to meet our constituents' present and future public transit needs by offering safe, clean, reliable, courteous, accessible and cost-effective service throughout the District. We look for candidates to join our team in creating a legacy for current and future generations.

Description of Work
This position provides administrative support to the General Superintendent position.

Duties & Responsibilities

ESSENTIAL:
Performs office administrative tasks such as handling telephone calls, filing, developing presentations, meeting agendas and meeting minutes.

Processes electronic and hardcopy division documents, assists internal personnel with document control issues and maintain a master database of division records.

Tracks compliance with employee certifications, Medical Examiner's Certificate and Commercial Driver's License expiration dates.

Inventories and orders office supplies and arranges for office equipment maintenance.

Provides support to the internal staff on Oracle processes.

OTHER:
All job-related duties as assigned.

Qualifications
Associate's degree (A. A.) or equivalent from two-year college or technical school in business support or secretarial studies

A minimum of three years of experience in document control and administrative support, preferably in a technical environment.

Proficient with Microsoft Office Suite.

Proficiency in Oracle preferred.

Ability to communicate effectively, orally and in writing.

Ability to use sound judgment.

Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.

OR

An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
The work environment is a typical office environment with minimal exposure to excessive noise or adverse environmental issues.

The work environment is a typical office environment with minimal exposure to excessive noise or adverse environmental issues.

CORE COMPETENCIES: ADMINISTRATIVE

SAFETY: Promotes safety as agency's number 1 priority in decision-making, reporting, learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.

COMMUNICATION (E): clear and concise verbal and written communication, polite and respectful of others, verifies understanding

CUSTOMER SERVICE ORIENTATION: treats all customers as #1 priority, views all staff as internal customers, assists customers without prompting, acts pro-actively on behalf of the customer, focuses on customer satisfaction

WORKLOAD MANAGEMENT (E): prioritizes tasks and requests for assistance, timely completion meeting deadlines, detail oriented

ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.

JOB SPECIFIC COMPETENCIES

ACTION ORIENTATION: persists and finishes projects despite obstacles, or redirects when necessary; takes action

INFORMATION SEEKING: gathers information and differentiates critical from non-critical information; identifies key sources; systematically obtains information through research

SELF DIRECTED: acts independently; accomplishes goals without direct management supervisor or relying on other team members; understands gaps in personal skill set and knows where to go to acquire the support needed to get the job done