Remote Customer Service Representative/Work from home

TeleDirect Call Centers - Jackson, MS3.2

Full-time$10 - $12 an hour
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SkillsBenefits

Description: TeleDirect is a Call Center that has been in business for over 50 years. Strong leadership and effective teamwork have built TeleDirect into an industry-leading Call Center focused on providing clients a superior customer-service experience for their customers in all industries. TeleDirect is looking for work from home Customer Service Representatives that will continue providing for superb customer service. We try to promote internally from within and encourage all our employees to achieve their full career potential. As a Customer Service Representative you will be taking inbound calls for a variety of clients. For example, making reservations, setting appointments, taking donations and more.

Location: You MUST be located in one of the following state of AL, MS, VA, OK, IN, LA, TX, UT, TN, KS, GA, ND, IA, SC, NM or ID.

Work Hours: Full Time and Part Time shifts between 4am-10pm Pacific Standard Time.

Compensation: $10.00 to $11.50 per hour

Position Requirements:

Experience with computer, typing and internet. Excellent ability to communicate verbally and orally and a positive attitude is required.

- Internet Speed Requirements with connection of at least 20 Mbps up and 30 Mbps down.

- Private work space in a room with closed door.

-Windows 10 operating system:

- 4Gb of RAM

- Google chrome installed

- USB Headset with in line mute switch

- Laptop or desktop that is no less than 2 years old

- Monitor if using desktop and cables

- Ethernet cable to connect to router

Additional Benefits for F/T employees: Medical, Life Insurance, and Paid Training

If you are interested: On your PC or Laptop, use a Google Chrome Browser and go to https://app.teledirect.com/application/applicationremote.asp. Be sure the speakers are working on your computer. You cannot use a tablet or your mobile phone.

Fill out the application and you will take an assessment test. Our system will have you test your audio on your computer, and then the assessment test will come on. The recording will advise you on what to enter in the fields on your computer screen.

Job Types: Full-time, Part-time

Salary: $10.00 to $11.50 /hour

Experience:

  • call center: 1 year (Preferred)
  • Customer Service: 1 year (Required)
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