Tier III Support Engineer

Acendre - Arlington, VA

Full-timeEstimated: $98,000 - $120,000 a year

About Acendre For over 20 years, Acendre has been helping organizations meet their unique challenges and requirements of engaging, developing and managing their employees. Recognizing every customer is different, our solutions allow organizations to maintain their existing workflows and processes, while benefitting from the automation, intelligence and analytical reporting capabilities our solutions provide. Coupled with our technology and industry experts, our best-of-breed talent management software helps our customers maximize their workforce performance.

About the Position We are looking for a talented junior to mid-level Software Engineer to join our Engineering team at Acendre headquarters in Arlington, Virginia. The right person is a strong technical owner who enjoys working as part of a team and would like opportunities to advance the platform for a market leading Integrated Talent Management (ITM) offering delivered through Software as a Service (SaaS).

To be successful you will be highly motivated and have a strong focus on quality. Our people enjoy working as part of a dedicated team and liaising closely with our Engineers and Architects, Product and Marketing teams, Project Managers, Customer Support and Account Managers.
Ideally, you have proven commercial experience supporting enterprise applications based in .NET, Java, or ColdFusion and supporting frameworks. You are well versed in working with databases and are proficient in Microsoft T-SQL. You understand the nuances of developing applications for the web and have an active interest in security and resilience. You may have worked specifically with .NET MVC4.5 and/or .NET Core and you are comfortable working with the basics like HTML, JavaScript and CSS.


  • You must be a US Citizen
  • Candidates must be able to obtain a government security clearance


  • 2-3+ years of commercial experience developing and designing solutions at an enterprise level and scripting SQL queries, in a Java, ColdFusion, or .NET environment
  • Solid knowledge of Public Cloud architectures; e.g., AWS, Azure, compute, storage, security
  • Solid knowledge of virtualized or Public Cloud environments; e.g., VMware and AWS
  • Experience with RESTful API and JSON architecture and development, ideally having recently built robust APIs
  • Bachelors and/or master’s degree in computer science preferred, or equivalent combination of education and work experience Skills
  • A strong background in software development, building products targeting commercial development operations delivered via SaaS
  • Excellent communication skills, including direct customer interaction and executive level briefings
  • An ability to work effectively in a small team environment
  • Strong problem solving and analytical skills and an ability to come up with creative technical solutions
  • Self-motivated and organized – an ability to work autonomously and with minimal direction
  • Strong attention to detail
  • Ability to own issues and follow through on solutions and projects
  • Strong Task and Time Management

Technical Competencies

  • Recent .NET, Java, or ColdFusion experience

Job Type: Full-time


  • Technical Support: 3 years (Preferred)


  • Arlington, VA 22203 (Preferred)