Provide service to our customers by creating a positive first impression. Collect and enter into the computer system necessary information to ensure accurate hospital records and to facilitate the billing process. Is responsible for the smooth, orderly flow and completion of testing for all outpatients. Responsible for combining ancillary schedules for all patients. Responsible for assisting patients with the automated check-in process- patient kiosks.
About Heritage Valley Health System
Heritage Valley Health System is a $450+ million integrated delivery network providing comprehensive health care for residents of Allegheny, Beaver, Butler and Lawrence counties, in Pennsylvania; eastern Ohio; and the panhandle of West Virginia. In partnership with 3,900 employees and more than 450 physicians, Heritage Valley offers a broad range of medical, surgical and diagnostic services at its two hospitals, Heritage Valley Sewickley and Heritage Valley Beaver; in 72 physician offices; and 14 community satellite facilities. For more information about Heritage Valley Health System, please visit www.heritagevalley.org.
High school diploma or GED. Excellent communication skills and a customer-friendly demeanor; Ability to efficiently use computer-based applications. Must have effective interviewing skills in order to gain necessary information from patients with the ability to answer questions. Must be quick in analyzing problems determining appropriate solutions and performing multiple tasks at once. Must be able to prioritize assignments and have excellent organizational skills.
Preferred: College degree, knowledge of ICD-9 or ICD-10 coding, medical terminology, billing and health insurance rules/processes