Direct Customer Service - Entry Level

Luminex - Nashville, TN

Building relationships is at the crux of our firm’s success; whether it applies to our clients, amongst our team members, or with customers. Our charismatic team of Direct Customer Service Associates are interpersonal communication gurus with entrepreneurial spirits that continue to exceed our clients’ expectations.

Our scalable marketing services are positioning us to grow at a rapid pace this year, and we are actively seeking passionate professionals to work on behalf of our esteemed clients.

Key Functions:
Professionally represent our clients throughout customer facing interactions
Work collaboratively with a range of clients from Fortune 500 giants to promising businesses on the rise
Demonstrate excellent product knowledge and understanding of brands
Engage with prospective customers and introduce promotional packages
Pursue profitable opportunities with persistence and tenacity
Use creativity to appeal to all audiences and demographics
Establish rapport with decision makers and retain current customers
Participate in daily training meetings and provide feedback to contribute to overall success of the team

Qualities Preferred:
Energetic, conscientious and diligent
Strong work ethic and moral compass
Motivated to improve oneself and help others improve
Passionate about building relationships
Personable with a professional demeanor
Strong presentation skills
Empathic and approachable

Benefits Include:
Warm, welcoming, and supportive team
Transparent management staff
Extensive paid training
Cross training and networking opportunities
Exposure to diverse industries
Performance based travel
Bonuses and recognition

Salary: $36,500.00 to $54,600.00 /year