Entry Level Tech Sales Role

Oracle - Austin, TX3.9

30+ days agoFull-timeEstimated: $34,000 - $49,000 a year
EducationSkills
Management: Entry Level Positions

We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, team work, and accountability.

As a business, we highlight customer focus.

Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.

Responsibilities:
  • Receives and Processes customer purchase orders
  • Enters orders received via telephone or on a provided tablet
  • Enters electronic, paper and manual orders online
  • Verifies & Confirms customer orders and delivery expectations.
  • Quotes prices according to uniform pricing strategy and current market pricing.
  • Tracks order exceptions and maintains as needed.
  • Sales with Preferred Customers
  • Direct Customer Service with new and current customers
Teamwork collaborates with team members
  • Seeks good communication and cooperation within the organization
  • Coordinates all routine aspects of customer orders, requests, and inquiries
  • Identifies and uses internal resources as needed to complete tasks
  • Supports team goals
  • Is receptive/flexible/adaptable to change
  • Understands, generally, about competitors and their services
Job Requirements

Qualifications:
  • Customer service, customer solutions and/or sales experience.
  • Leadership role without formal authority
  • Effective decision making
  • Displays effective interpersonal & communication skills (internal/external)
  • Delivers timely and accurate information to customers & internal business partners both verbally and in writing.
  • Achieves mutual understanding by summarizing & reviewing agreements
  • Actively listens.
  • Demonstrates understanding of our clients products and services
  • Recognizes and responds to new/additional opportunities at existing customers
Education/Training:
  • Bachelor’s degree preferred
  • Customer Service experience preferred