IT Business Analyst V

Data Inc. - Jacksonville, FL (30+ days ago)4.5


Hi,

This is Krishna from Data Inc. We have an urgent requirement with our direct client. Please go through with the job description and let me know your interest. If you are interested please send your resume to krishna@dataincusa.com and you can also reach me on 201 308 5649.

Position: LoanIQ Production Support

Location: NYC/ Pennington, NJ/Dallas TX/Charlotte NC/Richnmond VA/ Jacksonville, FL
Duration: Long Term Contract

Rate: Your best
Client: Financial

Desired Qualifications/Skills:
Loan IQ Production Support Position 2 Open positions and will be moved to new JP once selected ASAP Start CANDIDATES CAND BE LOCATED IN ANY OF THE FOLLOWING LOCATIONS: PLEASE DOCUMENT ON RESUME LOCATION OF CANDIDATE: NY NJ DALLAS CHARLOTTE RICHAMOND Experienced production support analyst.

Required Skills:
7 + years of relevant IT experience (SDLC- Waterfall / Agile, Production Support)
Proven expertise in .NET, Cognos, Autosys, SQL/PL-SQL, UNIX
LoanIQ acumen and previous experience is required
Prior experience in Global Production Support at Financial Client is preferred.
Experience of handling various production support roles (technical - L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools
Ability to be part of IT production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues
Experience troubleshooting, analysis, research and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk
Experience with Real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
Ability to work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades etc.
Ability to assess initial severity, gather impacts, creates tickets (REMEDY), engage necessary support teams, and escalate as necessary to ensure timely restoration
Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management
Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues
Ability to suggest, implement ideas for enhancing the customer experience and implement best practices for cost saving
Flexible to work for extended hours and on weekends as needed to handle high priority issues
Hands on LIQ functional knowledge
Defining and documenting business requirements for projects
Performed UAT testing
Supported users operationally
Provided functional training
Triaged user issues
Familiar with LIQ error reports and logs
Also, require greater knowledge of LIQ loan servicing functions vs. originations.
Additional technology skills will be a plus, IE. Knowledge of batch processes, interfaces.

Thanks,

Krishna

Data Inc USA
72 Summit Ave, Montvale, NJ 07645

Direct Line:- 201 308 5649

E-mail :- krishna@dataincusa.com