At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.
Within PVSI Fraud Prevention & Partnership, the Threat Management team has an opportunity for a Financial Crimes Consultant 4. This individual will be responsible for research, analysis, and reporting of complex high volume, unauthorized automated financial transactions and/or suspicious automated activity with high levels of risk. This role also monitors fraud detection strategies and controls for effectiveness; recommending adjustments as necessary as well as documenting adherence to internal and external processes and procedures.
Additional responsibilities for this role include but are not limited to:
Identify potential and probability of impact of emerging threats based on industry fraud trends, internal data, knowledge of fraud systems and procedures to exploit new or existing WF products, services or access channels (e.g. account take over, access or change customer account information to commit fraud at a later date or in another line of business (staging), accessing sensitive customer information (PII) for other purposes).
Partner with Virtual Channels Authentication (VCA), product managers, fraud teams, operations, contact centers, Risk and Information Security partners to implement these strategies.
Oversee production of core metrics for reporting to partners and leadership.
Prepare briefings on actual or perceived fraud threats as well as emerging technologies and tools for WFVC and other lines of business leaders.
Provide online and mobile banking threat incident management and mitigation.
The candidate must be able to navigate ambiguity in a rapid-paced environment. They will research, identify, recommend and influence/drive change. Superior relationship building skills and the ability to communicate effectively to all levels is required for this role.
Location: Other locations may be considered within the Wells Fargo footprint. Telecommuting is available.
6+ years of experience in one or a combination of the following: fraud, Bank Secrecy Act, anti money laundering, investigations of financial crimes transactions or policy violations, risk management, or compliance; or a BS/BA degree or higher in applied sciences, mathematics, statistics, economics, finance or criminal justice and 4+ years experience in the foregoing
Ability to articulate a complex problem, design, or build strategy
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
Ability to synthesize complex analytical findings into executive level communications
Ability to take on a high level of responsibility, initiative, and accountability
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Excellent verbal, written, and interpersonal communication skills
Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities
Knowledge and understanding of online authentication, authorization, fraud, or security
Strong organizational, multi-tasking, and prioritizing skills
Strong quantitative and qualitative analysis skills
Strong relationship development skills
Experience developing improvement processes and implementation strategies
Other Desired Qualifications
Experience working with fraud technologies and fraud teams.
The salary range displayed below is based on a Full-time 40 hour a week schedule.
VA-Glen Allen: Min: $74,600 Mid: $105,000
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.