Scheduler

Healthcare Staffing - Laguna Hills, CA (30+ days ago)


PATIENT SCHEDULER

The scheduler is responsible for making outbound and taking inbound calls to explain and schedule Annual Wellness Visits for 25+ Nurse Practitioners/Physicians Assistants.

  • Heavy outbound calls 150-250/day to explain and schedule visits
  • Take Incoming calls from clients and patients to schedule the Annual Wellness Visit
  • As needed remind patients of their upcoming appointment
  • Keep up with emails throughout the day (Outlook) for instructions from the Wellness Team Supervisor or other key team members in the office to coordinate schedules
  • Keep a daily log of all appointments booked in Excel
  • Work on assignments given daily by the Wellness Team Supervisor
  • Process patients who cancel their appointments or need to re-schedule
  • Check personal and Wellness Center Voicemail at assigned times and throughout the day as needed – follow up in a timely manner on messages
  • Accurately update all programs as patients are booked and re-scheduled , etc.
  • Complete other projects/duties assigned by the Wellness Team Supervisor
  • Coordinate will other teams within the office to optimize clinician schedules and delver excellent customer service

INTERVIEWS WILL BE SCHEDULED SOON. Email your resume for consideration!

Job Type: Full-time