General Responsibilities:
A Warehouse Agent II directly handles both the physical and systemic receiving, scanning, picking, and/or other manipulation of freight as directed by their supervisors for, and all aspects related to our Contract Logistics Warehouse(s) or perform other general labor as directed.
Specific Job Duties:
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Unload and receive freight
- Coordinate the receiving of inbound materials to include reconciliation, inventory location allocation and finalization of materials into inventory.
- Scan freight into inventory
- Inspect freight for any damages/missing pieces before signing
- Inventory per customer request
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Pick orders for designated clients
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Load order to designated trucks
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Acknowledge customers list of freight for the daily receives
- Keep the warehouse in a clean and orderly fashion
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Provide excellent customer service
- Finalize and receive order in CargoWise
- Ensure timely completion of assigned tasks to warehouse personnel.
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Responsible for pulling and staging outbound orders to ensure 100% accuracy.
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Maintain awareness of emails/correspondence to ensure time actioning of all requests to both internal and external customers.
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Responsible for assisting to ensure a clean, safe working environment is always maintained to prevent workplace accidents.
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Additional tasks and responsibilities as assigned by IAH Warehouse Supervisor
Requirements
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Minimum three years experience
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Respond promptly and professionally to customer needs
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Identifies and resolves problems in a timely manner
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Strong communication skills
- Balance individual responsibilities
- Excellent customer service skills
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High School Diploma or GED
