Via is hiring an exceptional Site Director to drive the strategic vision, design, planning and execution of a high performance contact center operation. As the Site Director of Via’s flagship Member Services Contact Center, you won’t be working from an expansion playbook – you’ll be writing it. The Site Director role requires a combination of intelligence, creativity, and leadership that few possess. This is an opportunity for a truly outstanding individual to lead our innovative, technology powered real-time support, unique to the ride-sharing industry. You’ll need to be an exceptional motivator, an extremely organized planner, and have an unrelenting desire to continuously improve performance.
Responsibilities and Duties
At Via, we're on the cutting edge of mobility. We’re building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. From on-demand autonomous shuttles in Australia to dynamically routed bus fleets in Singapore, our sophisticated operating system is powering transportation in the world’s biggest cities and is sought after by prominent transportation players globally. We’ve provided more than 50 million shared rides already, and we’re growing at an astonishing rate. We have offices in more than 15 countries, projects in more than 50 markets, and a goal of hundreds of deployments by the end of 2019. If you’re someone who relishes wearing multiple hats, never backs down from a challenge, and loves getting things done, we’d love to hear from you!
Via offers above market compensation packages and benefits, including equity, health insurance, and relocation assistance.
Via is an equal opportunity employer.
Job Type: Full-time
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