Portuguese Speaking Customer Service
At American Freedom Insurance Company (AFIC), we thrive in the nonstandard automobile insurance industry, driven by a collaborative team environment. As a growing and dynamic mid-sized enterprise, we currently serve Illinois, Indiana, Pennsylvania, Tennessee, with expansion plans into Texas. Our unwavering commitment to success has earned us a prestigious "A+" Superior rating from A.M. Best, reflecting our dedication to exceptional results.
The Ideal Candidate:
- Bilingual Portuguese/English
- Good attendance record
- Experience in Customer Service Field, Call Center, or Collections
- Clerical or Data Entry Experience
- Ability to Multi-Task and work in a fast paced, call center environment
- Proficiency working on a computer
- Confident with Phone Inquiries
- Great Communication Skills
- A Responsible and conscientious nature
- Great Problem-solving aptitude
- Attention to Detail and Excellent Quality
Job Responsibilities:
- Help Customers with their insurance claims needs
- Report new claims
- Answer and respond to telephone inquiries
- Handle and gather confidential information
- Data Entry to company software systems
The Position:
- Full Time 40 Hour Work Week: 8am-5pm CST Monday-Friday, and occasional Saturdays
- Paid Training
- Ergonomic workstations available
- 401K - with company contribution of up to 6% of salary
- Attractive Health insurance plans -- Blue Cross Blue Shield PPO, HMO or Select
- Discounted Individual Vision and Dental Plans
- Holiday Pay & PTO
- Casual Work Environment
- Employee Referral Program
- Free parking
- Many Company Paid Lunches, Outings, and more
For more information about American Freedom please visit our webpage - www.americanfreedomins.com
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Experience:
- Customer service: 3 years (Preferred)
Language:
Work Location: In person
