Under close supervision, performs routine clerical work in circulation and processing Library materials and provides services to Library patrons.
Greets patrons, answers phones, and assists patrons with questions regarding personal information of change of address, fines, and overdue items, lost cards or application of new cards.
Receives, inspects, codes and prepares materials for introduction to Library collection;
Processes incoming and outgoing Library collection;
Collects fines for overdue books and materials;
Registers Library applications and assigns Library card numbers;
Receives and inputs claim returns;
Prepares, types and maintains letters, reports, files and claims return slips;\
Tracks and maintains damaged materials;
Searches, retrieves, edits and enters book or material records into Library system database;
Distributes Library/community information orally and physically;
KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:
Knowledgeable of personal computer hardware equipment and software packages, data entry methods and maintenance, and of quality customer service techniques and concepts
Skilled in following oral or written instructions, work efficiently with a diverse population of patrons and staff, managing time, and in establishing and maintaining productive working relationships;
Ability to effective communicate verbally and in writing in English, to perform essential job functions without immediate supervision and understand and follow Department/City policies and procedures.
Proficient in the use of a personal computer, MS Word, Excel and other electronic equipment and/or devices to complete assignments.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Work is performed in an office environment. Work may require frequent standing, walking, bending and lifting up to 50 pounds. Incumbents may be exposed to repetitive motion and vision to monitor.
High school diploma or equivalent, AND familiarity with Library Systems and quality customer service techniques or related experience. All employees are expected to demonstrate good citizenship, honesty, loyalty, ethical behavior, sobriety, and possess the professional ability to follow supervision and suggestions of management for improvement of service, and willingness to cooperate with other employees and the public they serve.
Applications will be accepted by the Human Resources Department until the position is filled. This recruitment may close with or without further notice. Interested parties must complete an official City application; resumes are accepted but not in lieu of the official City application. Part-time positions are At-Will and can end with or without notice based on the City’s needs. Temporary Part-time employees can work up to 1000 hours between July 1st and June 30th each year and up to a maximum of 28-hrs per week AND are not classified as civil service. Non-civil service, temporary, and/or part-time positions do not come with fringe benefits.
THE SELECTION PROCESS for this position will consist of an application review to ensure that all applicants meet the minimum requirements for the job classification. Depending on the number of qualified applications received, only those deemed as most qualified shall be invited to an interview with the Hiring Authority.
Applicants may be tested on their alpha and numeric filing skills prior to being interviewed for this position. Incumbents in this job classification must be able to walk, stand and constantly stoop or bend to complete duties. Selected candidates shall be fingerprinted, must provide proof of eligibility to work in the United States, and present their social security card BEFORE beginning employment with the City of Inglewood.
The City of Inglewood is an Equal Opportunity Employer and does not discriminate on the basis of age, sex, race, religion, national origin, marital status or handicap status in its employment actions, decisions, policies and practices.