Monitoring Clinical Product Specialist

Medtronic - Cleveland, OH4.0

Full-timeEstimated: $73,000 - $95,000 a year
EducationSkills
Careers that Change Lives

The Minimally Invasive Therapies Group strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.

A Day in the Life

As a Monitoring Clinical Product Specialist, you will enhance the selling process by servicing as the clinical expert on Respiratory and Monitoring Solutions (RMS) SPO2, capnography, and HI&M products and applications. The Monitoring CPS position will serve the selling process by handling product evaluation demands, in-service requirements, clinical education requests, and will aid the sales force in the development of Key Opinion Leaders. The Monitoring CPS is actively involved pre- and post-sale to identify and foster elements, processes, and champions that result in successful product adoption.

Position Responsibilities

Manage regional accounts to drive utilization of all products within the local geography
Lead pre-sale clinical evaluations and training to demonstrate the clinical value of RMS’ SPO2, capnography, and HI&M portfolio to drive sales
Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for SPO2 and capnography applications
Create and develop presentations, education plans, and evaluation plans that reflect the needs of the customer
Provide cross-territory and region clinical support for BIS, INVOS, and Ventilation, as necessary. Also support OEM business partners from time to time, as directed
Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes
Assist field sales team in driving successful selling strategies
Educate, observe, and evaluate Sales Representatives in the field, as needed
Apply product and clinical knowledge to troubleshoot and problem solve
Provide and maintain profiles for all regional facilities within the assigned geography, including monitor types, number of sockets, utilization rates, key decision makers, and trends, including clinical practices, within the facilities
Provide support to key decision makers and clinicians throughout the assigned geography
Effectively utilize and update sales tools to manage region and strategic business plans
Support post-market surveillance and customer defection programs
Recruit and maintain reference accounts
Interface with members of the marketing and management teams and communicate clinical needs and trends that impact all Medtronic products
Assist the marketing department with the development and support of sales and marketing materials
Provide feedback to marketing and upper management on product releases, promotional programs, and effectiveness of tools provided
Support local, regional, and national trade shows as required
Organize and facilitate Key Opinion Leader events to develop product champions
Demonstrate solid understanding of the clinical application of all products
Timely completion of all special project and administrative duties

Must Have: Minimum Requirements
Bachelor’s degree (B.A. or B.S.) from a four-year college or university
5+ years of clinical experience as a licensed clinician
In lieu of the degree requirement, at least 10 years of documented experience as a clinician within the acute care hospital environment. An equivalent mix of clinical and sales experience may be accepted, provided that education of hospital staff was a key component of the sales role.
Nice to Have

3+ years of experience in a business environment
2+ years in team selling environment
Experience in patient monitoring in a variety of care settings
Demonstrated ability to work effectively in a complex, geographically-distributed organization with multiple value streams
Track record of building successful strategic business partnerships
Must be goal-directed, and results oriented, with internal motivation to achieve high-level results
Strong verbal and written communication; exceptional client interaction skills
Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer
Exceptional thoroughness, attention to detail, and follow-through
Understanding of the markets in which RMS competes
High energy, entrepreneurial, and self-motivated
In depth understanding of consumable adoption process
Experience developing educational tools
Proficient in MS Office, including Word, PowerPoint, and Excel

PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel required in assigned region

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.