Assistant Manager

Aaron's Sales and Lease - Richmond, VA (30+ days ago)3.3

Aaron's is seeking talented Assistant Manager to join our Team.

Basic Function

-Assisting the Customer Accounts Department in lease agreement renewal

- The Acquisition and Maintenance of Customers

-Direct immediate contact with customers who have not renewed their Lease agreement(s) both in the field and on the phone

-Act as a customer counselor who resells the benefits of timely lease agreement renewal payments

-Assist CAM in setting and achieving daily revenue and renewal goals.

-Clean and certify merchandise in the Quality Assurance Center for all items personally returned -Complete and maintain weekly vehicle maintenance sheet and route sheets daily

-Document all customer appointments and update customer information in the store computer system

-Assist with merchandise returns and customer deliveries as directed by GM

-Perform responsibilities of the Customer Accounts Manager when directed

Other tasks as assigned by management

-Safely operates company vehicle

- Load, secure and protect product in company vehicle

- Maintain updated customer information- Assist the Sales Team as needed


- 2 years of retail/customer service experience

-Schedule flexibility between 8A – 9P, including Saturdays

- Strong problem solving and decision making skills

-Proven sales experience and ability to engage customers and use appropriate negotiation techniques

-Excellent professional communication skills with both internal and external contacts

- Detail oriented with strong organizational skills

- Skilled in balancing multiple priorities in a fast paced environment


- At least 21 years old with a valid driver’s license

-Willing to complete pre-employment drug screening and background check

- Satisfactory MVR (driving record)

-Must meet DOT requirements to obtain certification in required states

-Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

- Excellent interpersonal and communication skills

- Proficient computer skills

- Excellent telephone etiquette

- Maintain a professional appearance.

Aaron's is an equal opportunity employer

Job Type: Full-time


  • Management: 2 years


  • Driver's License