At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers. Our group includes Home Lending, Personal Lending, and Wells Fargo Auto, and the professional services teams that partner with these businesses. Our foundation for success can be summarized in three beliefs: Our product is service. Our value added is financial advice and guidance. Our competitive advantage is our people. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.
Our Wells Fargo Auto team supports one of the nation's leading auto lenders. The team offers integrated financial services solutions designed primarily for the auto dealer community, providing financing and related services to both dealers and consumers nationwide.
As part of the Business Excellence Team in Wells Fargo Auto, the Business Support Consultant 3 role will be responsible for leadership of cross functional/virtual teams to strategize, plan and execute a variety of programs, services and initiatives.
Working closely with the line of business, qualified candidates should have recent experience with 3rd party vendor management, Commercial Auto, and/or Aftermarket products and associated policies and procedures.
Proactively manage assigned SHRP Issues/Corrective Actions or work efforts supporting Wells Fargo Auto Ensure risks and mitigation strategies are identified early and communicated effectively to management
Ensure SHRP issues/corrective actions are accurate, well thought-out, true root cause analysis, detective & preventive controls are in place.
Collaborate with cross functional business partners, recognizing the significance of competing priorities.
Works with all levels of management and key partners to obtain resources, influence outcomes, address conflict and ensure strategy, policies and line of business objectives are met.
May support and drive strategic initiatives for the business.
Preferred locations for the position are:
Charlotte, NC; Des Moines, IA; Minneapolis, MN; Irving, TX; Raleigh, NC; and Chandler, AZ.
Please note: job posting may close early based on volume of applicants.
6+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services
Third party service provider risk experience
After market product experience
Financial crimes experience
2+ years of leadership or management experience
Experience with auto finance credit and loan originations
Knowledge and understanding of auto finance industry
3+ years of operations experience
5+ years of consultative business analysis experience
Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management
Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
Knowledge and understanding of strategic planning and execution
Strong analytical skills and ability to build business cases
Ability to manage tactical or strategic initiatives
Project management experience
Ability to manage multiple and competing priorities
Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
Strong organizational, multi-tasking, and prioritizing skills
Strong, clear and concise written and oral communication skills
Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
Risk and regulatory compliance experience
Knowledge and understanding of Wells Fargo Commercial Dealer Services
The salary range displayed below is based on a Full-time 40 hour a week schedule.
NC-Charlotte: Min: $78,100 Mid: $110,000
NC-Raleigh: Min: $78,100 Mid: $110,000
MN-Minneapolis: Min: $78,100 Mid: $110,000
IA-West Des Moines: Min: $78,100 Mid: $110,000
TX-Irving: Min: $78,100 Mid: $110,000
AZ-Chandler: Min: $78,100 Mid: $110,000
GA-Atlanta: Min: $78,100 Mid: $110,000
UT-Salt Lake City: Min: $78,100 Mid: $110,000
TX-San Antonio: Min: $78,100 Mid: $110,000
OR-Portland: Min: $78,100 Mid: $110,000
MO-St Louis: Min: $78,100 Mid: $110,000
NC-Charlotte: 4525 Sharon Rd - Charlotte, NC
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
TX-Irving: 6051/6061 N State Hwy 161 - Irving, TX
AZ-Chandler: 2501 S Price Rd - Chandler, AZ
GA-Atlanta: 171 17th St Nw - Atlanta, GA
UT-Salt Lake City: 260 Charles Lindbergh Dr - Salt Lake City, UT
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
OR-Portland: 1300 Sw 5th Ave - Portland, OR
MO-St Louis: 11600 Manchester Rd - St Louis, MO
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.