Clinical Support Manager

Arine - San Francisco, CA

Full-time

Arine (www.arine.io) is a growing healthcare technology company focused on using artificial intelligence to make sure people are on optimal treatment plans to improve their health. The Company is looking for someone to lead their Clinical Support Operations and will offer a competitive compensation package. The Clinical Support Manager will be responsible for coordinating Arine's outward-facing projects and personnel, while communicating patient, provider and customer needs back to the management team.

The CSO Manager will be responsible for managing the day-to-day operations support for exciting new health programs being used by our healthcare customers and partners. Areas of responsibility include providing real time front-line support for both inbound and outbound calls, managing other call center support providers, technical support logistics, incident management, training delivery, metrics development, reporting and process improvement. This is an unique opportunity to join a growing healthcare start-up!

Job Type: Full-time

Experience:

  • Healthcare (patient or doctor facing): 3 years (Required)

Education:

  • Bachelor's (Preferred)

Language:

  • Spanish (Preferred)

Additional Compensation:

  • Other forms